QuickBooks SuiteCRM Integration

Hello Fibre CRM

We can understand that the Version that you are currently using is " SuiteCRM 7.12 ", Please note that the pack which is on the store supports up to the version 7.11.

It is possible that this resulted in the installation issue. In order to make matters right, we will send you the updated package for SuiteCRM 7.12 and we will install it for you.

Ok, please send you latest 7.12 package and we will install it.

Hello Fibre CRM, We have updated the new package for version 7.12 , Can you redownload it on the store, If you're still facing any issues you can connect with us at support@smackcoders.com

We would like to cancel this purchase please.

Please let me know what the process is to be able to do that.

Kind regards,

FibreCRM

Please can you issue a refund or respond.

Thanks for using our product but we apologize for the inconvenience.

Having understood that you are requesting a refund, we will do our best to accommodate your request. I would appreciate it if you could provide us with the reason for your request and I will forward it to our accounts team for review.

Thank you again for bringing this to our attention. If you have any further questions or concerns, please don't hesitate to contact us at support@smackcoders.com

Hi Smackcoders,

We have attempted to integrate with QuickBooks but after multiple support emails with your team we decided that it was not currently fit for purpose.

The request for a refund was sent 2 months ago, I look forward to a swift resolution and refund.

Kind regards,

Hi FibreCRM Team,

Jessica here from The SuiteCRM Store. All refund requests are handled through our store (not the individual sellers on our marketplace), so I can help you with this situation. I'll follow-up via email today. Thank you.

Hi Jessica,

Thanks for coming back to me, I did send an email to your team but didnt get a response so pursued Smackcoders.

No worries, the refund has been received so thanks for your assistance.

Kind regards.