• The zip file is missing a manifest.php file. Cannot proceed.

  Support August 20th, 2025 @ 2:20 pm
  

  Good to hear. If you need any assistance you can mail us to support@smackcoders.com

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• Refund this, too

  Support July 19th, 2025 @ 10:26 am
  

  Mike, Ioncube is must. We have mentioned that in the documentation. Could you please share your purchase history?

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• Abandoned after hours of attempted integration

  Support June 14th, 2025 @ 4:14 pm
  

  Thanks for reaching out about our QuickBooks – SuiteCRM Integration add‑on. We’ll absolutely check this out and assist you promptly.

  To better investigate and resolve the issue, could you please provide:

  • SuiteCRM and QuickBooks Online versions – this helps us confirm compatibility.
  • Screenshots or error messages you’re encountering.
  • Steps to reproduce when the sync fails

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• Redirect to a blank page

  Support February 17th, 2025 @ 4:23 am
  

  Hi Alex,

  Yes, our module is compatible with SuiteCRM version 8.8. If you want to get the upgraded pack please connect with our support team via mail. they will guide with the steps.

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• Not Authorized

  Support January 26th, 2025 @ 11:15 am
  

  Hi, Can you share the error log details or any screenshot of that?

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• I need to cancel my free trial

  Support July 16th, 2024 @ 3:02 pm
  

  Jose, the account details and payment process are handled by SuiteCRM store. Kindly contact them for further assistance

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• Not Authorized

  Support June 24th, 2024 @ 9:14 am
  

  Hey,

  Could you please confirm that you have followed the below instruction?

  • Open the Administration panel by selecting Admin from the dropdown at the top right-hand of the SuiteCRM screen.
  • Select User Management to view user accounts and click on the particular user who has an authorization issue
  • Make sure the User Type field is set to System Administrator.

  If everything is done and still have issue, could you please connect with our support team at support@smackcoders.com ? Our team can help you you on this and resolve the issue if they find any.

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• I need to cancel my free trial

  Support June 21st, 2024 @ 12:20 pm
  

  Hello Jose,

  I apologize. However, the payment and account details are handled by the SuiteCRM team. If you give us a chance by sharing your issue, that would help us to provide the right solution. Maybe we can retain your hope on the product.

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• I need to cancel my free trial

  Support May 22nd, 2024 @ 9:11 am
  

  Hello Jose,

  I'm sorry to find out that you would like to end your complimentary trial. Please share the reason for your choice with us. We value your feedback because it enables us to make improvements to our services. If you give us a chance we will help you with your use case.

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• I can't get it to work

  Support May 16th, 2024 @ 2:50 pm
  

  Hi Jose,

  Please check this for the installation process https://www.smackcoders.com/documentation/quickbooks-suitecrm-integration/suitecrm-quickbooks

  If you still have any difficulty please let me know.

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• IT not works on suite 7

  Support March 5th, 2024 @ 10:27 am
  

  It appears that Address AutoComplete with a Google Maps API key has not been configured. Please refer to our documentation for the steps to set it up. For more information about our product, visit https://www.smackcoders.com/address-autocomplete.html.

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• IT not works on suite 7

  Support February 26th, 2024 @ 7:25 am
  

  Hello Javier,

  I can assure that our module works with SuiteCRM 7.* version. Our support team has contacted you regarding the issue please help them with details and they will assist you with that.

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• DEMO on Website

  Support January 30th, 2024 @ 5:21 am
  

  Casey,

  The file was not relocated during the installation of our module because of a problem with SuiteCRM permissions. To fix this, our team asked for a remote session. Please contact them at support@smackcoders.com

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• DEMO on Website

  Support January 29th, 2024 @ 4:56 am
  

  Casey,

  I hope you have activated the valid license on this page and believe our support team is in contact with you to assist you.

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• DEMO on Website

  Support January 20th, 2024 @ 5:13 am
  

  Hi Dwayne,

  Thank you for your purchase. Our module works fine with the mentioned PHP and Ioncube Loader versions. My support team also replied to your email. Please check that.

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• DEMO on Website

  Support January 12th, 2024 @ 1:06 pm
  

  Please reach us at support@smackcoders.com

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