by Vedisoft

Visualize and manage your "work in progress" by dragging and dropping your records. Add a Kanban view for any SuiteCRM module. Great for sales pipelines, leads pipeline, account pipeline, support team boards, project management, and more.

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#5551 - Duplicate products and payments

Closed General Question created by hyweldance Verified Purchase 3 days ago

Hi

I've tried contacting you in all sorts of ways. I paid for the kanban add on on 1st November. I must have made a mistake when ordering and you are now taking the money multiple times.

I've been messaging and emailing for 24 hours with no response and yet you've taken money today for a product I've already bought.

Please can you urgently resolve.

Regards

Hywel

  1. hyweldance member avatar

    hyweldance Verified Purchase

    a day ago

    You still haven't responded to this, my messages on the site or my emails while continuing to request yet more funds despite having already taken a duplicate payment.

  2. jessica member avatar

    Jessica

    a day ago

    Hi Hywel,

    Jessica here from the SuiteCRM Store. We received your other message and have issued your refund for this duplicate order. Kindly email our store for all future billing needs. Thank you!

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