jessica - Profile

Support March 4th, 2024 @ 10:26 pm

Hi Peter, Jessica here from The SuiteCRM Store. I can help with your cancellation and will reach out to you. For the future, please email our general store email for help with this versus creating a product support case. Thank you!

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Payment has not been approved for Scorecard

Support November 27th, 2023 @ 7:34 pm

Hello, Jessica here from The SuiteCRM Store. We are looking into this issue and will email the customer from our store email. You can go ahead and close out this support case.

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doesn't work in 8.4

Support November 21st, 2023 @ 9:39 pm

Hi Cesar,

Jessica here from The SuiteCRM Store. We'll handle your refund and reach out to you via email. Be in touch soon.

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Not compatible version 8

Support July 10th, 2023 @ 2:59 am

Hello, Jessica from the SuiteCRM Store here. I saw you already cancelled your trial from your store account, so you are all set now. Thank you for giving it a try.

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DOES NO WORK

Support February 13th, 2023 @ 8:01 pm

Hello, Jessica here from The SuiteCRM Store. I refunded you for your product purchase. Please note that you can use our store chat or general store email for all billing and account-related questions vs. posting a support case. Thank you!

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Cancel and refund

Support January 16th, 2023 @ 4:29 pm

Hi Rocky, Jessica here from The SuiteCRM Store. All cancellation requests are handled via our store (email store@suitecrmstore.com), but I saw your comment here so I'll go ahead and process your cancel/refund since you are within our 30-day refund policy for annual subscription renewals. Thank you!

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End free trial and refund

Support December 13th, 2022 @ 5:46 pm

Hi FibreCRM Team,

Jessica here from The SuiteCRM Store. All refund requests are handled through our store (not the individual sellers on our marketplace), so I can help you with this situation. I'll follow-up via email today. Thank you.

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Does this support version 8.1

Support October 24th, 2022 @ 9:40 pm

Hi David, Jessica here from the SuiteCRM Store. I'll reach out to you in an email to help cancel/refund this product. Be in touch soon!

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Refund request

Support June 8th, 2022 @ 3:33 pm

Hi there,

Jessica from The SuiteCRM Store here. I refunded your order, thanks for giving it a try. Please be sure to email our store or use the website chat to request refunds vs. creating support cases. Thank you!

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Doesnt Work Please refund

Support June 7th, 2022 @ 12:41 am

Hi Edwin,

Jessica from the SuiteCRM Store here. I went ahead and refunded you, but kindly email our store or use our website chat to request refunds vs. creating a support case. Thank you!

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esta instalado pero no puedo configurarlo

Support June 1st, 2022 @ 10:06 pm

Hola,

Esta es Jessica de The SuiteCRM Store. Hemos recibido su solicitud de reembolso. Por favor, asegúrese de enviar un correo electrónico a nuestro correo electrónico de la tienda general para futuras solicitudes como esta. ¡Gracias!

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There is no spot to enter my license

Support February 9th, 2022 @ 10:37 pm

Hi Julia,

Jessica here from The SuiteCRM Store. I went ahead and cancelled/refunded your order. Please be sure to email our team for any future requests related to your account or orders: store@suitecrmstore.com. Thank you!

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Add on not working

Support November 15th, 2021 @ 4:48 pm

Hello, Jessica from The SuiteCRM Store here. We see your refund request for this product and we will follow up with you. Thank you.

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Refund request

Support August 3rd, 2021 @ 4:26 pm

Hello, Jessica here from the SuiteCRM Store. You are within our 30-day refund policy for upfront purchases so I just refunded your order. Please email our store or use our website chat for future request. Thank you!