Who reassigned this call? When was the status field adjusted? The SuiteCRM Calls module doesn't allow Auditing the same way as other modules do. Fix that with this quick add-on.

Service Level Agreement (SLA) is the understanding between service provider and customer to offer service from service provider.

“SuiteCRM Service Level Agreement” extensions from VIPL Team support SLA and its defined by users.

You can create notification and escalation procedures in terms of ...

The Quick Search add-on enables users to search instantly in any SuiteCRM module’s list within a specific field. Once configured for a specific field or all fields within a module, a convenient search box can be accessed at the top of the columns, so users can get results from that specific column...