Mastering the Art of Delivering Difficult News
As a customer support agent, you know that bad news is hard to convey to a customer. In this article, we’ll cover 5 important steps to communicating tough news to customers without breaking their confidence in your company.
Features Update: Glances Adds Personal Connections and Easier Navigation
Glances integrates SuiteCRM with all your favorite business apps, empowering you with a single view of your customer insights and personal tasks across multiple apps, in real time. In this features update, we'll recap what Glances is, how it works with SuiteCRM, and what new functions have been developed to make your everyday tasks easier.
Use Your Google Account Password to Quickly Log In to SuiteCRM
Tired of remembering multiple passwords to access your CRM and other platforms? Google Login Plugin allows you to conveniently log in to SuiteCRM using a Google mail account.
Sync Data Between SuiteCRM and Mautic's Marketing Automation Platform
Mautic Integration allows you to connect your SuiteCRM Leads, Contacts, Accounts, Products, and Target List with Mautic. Sync data from SuiteCRM to Mautic and vice versa using Manual and Automatic Sync.
Send and Receive Messages from Telegram Bot within SuiteCRM
Telegram Integration allows your SuiteCRM Leads, Contacts, and Opportunity records to send and receive messages with Telegram Bot from the CRM itself.
Random Spotlight
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Opportunity Line Item
Line Items in your Opportunity are used to record the products and/or services that your prospective customer may be interested in buying. You can add as many more as needed and you can modify the values and quantities as you learn more about the Opportunity.
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MTS Typeform Integration
MTS Typeform Integration for SuiteCRM connects Typeform with SuiteCRM 7 & 8, allowing you to map form fields to any module, including custom ones. Sync data in real-time, automate workflows, and streamline data collection effortlessly.
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Quick Email Preview
View email messages directly in the history panel itself or detach the Emails and Notes sub panel and see them in their own separate sub panel.
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