Mastering the Art of Delivering Difficult News
As a customer support agent, you know that bad news is hard to convey to a customer. In this article, we’ll cover 5 important steps to communicating tough news to customers without breaking their confidence in your company.
Features Update: Glances Adds Personal Connections and Easier Navigation
Glances integrates SuiteCRM with all your favorite business apps, empowering you with a single view of your customer insights and personal tasks across multiple apps, in real time. In this features update, we'll recap what Glances is, how it works with SuiteCRM, and what new functions have been developed to make your everyday tasks easier.
Use Your Google Account Password to Quickly Log In to SuiteCRM
Tired of remembering multiple passwords to access your CRM and other platforms? Google Login Plugin allows you to conveniently log in to SuiteCRM using a Google mail account.
Sync Data Between SuiteCRM and Mautic's Marketing Automation Platform
Mautic Integration allows you to connect your SuiteCRM Leads, Contacts, Accounts, Products, and Target List with Mautic. Sync data from SuiteCRM to Mautic and vice versa using Manual and Automatic Sync.
Send and Receive Messages from Telegram Bot within SuiteCRM
Telegram Integration allows your SuiteCRM Leads, Contacts, and Opportunity records to send and receive messages with Telegram Bot from the CRM itself.
Random Spotlight
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vReports
vReports is an enterprise-grade reporting module for SuiteCRM that is easy to use, but hosts many advanced features. It includes helpful functions like Orgcharts, Bookmarks, and interactive graphics.
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Boru Email Linker
If you use SuiteCRM and want all of your company emails to automatically show up under the appropriate CRM contact/account, you have found the right product. Boru Email Linker enables you to use your preferred email platform while conveniently linking emails with your SuiteCRM platform.
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Email Read Receipt Tracking with SuiteCRM
Enhance your SuiteCRM with automatic email read receipts – always know who has opened your emails and the time it happened!
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