Mastering the Art of Delivering Difficult News
As a customer support agent, you know that bad news is hard to convey to a customer. In this article, we’ll cover 5 important steps to communicating tough news to customers without breaking their confidence in your company.
Features Update: Glances Adds Personal Connections and Easier Navigation
Glances integrates SuiteCRM with all your favorite business apps, empowering you with a single view of your customer insights and personal tasks across multiple apps, in real time. In this features update, we'll recap what Glances is, how it works with SuiteCRM, and what new functions have been developed to make your everyday tasks easier.
Use Your Google Account Password to Quickly Log In to SuiteCRM
Tired of remembering multiple passwords to access your CRM and other platforms? Google Login Plugin allows you to conveniently log in to SuiteCRM using a Google mail account.
Sync Data Between SuiteCRM and Mautic's Marketing Automation Platform
Mautic Integration allows you to connect your SuiteCRM Leads, Contacts, Accounts, Products, and Target List with Mautic. Sync data from SuiteCRM to Mautic and vice versa using Manual and Automatic Sync.
Send and Receive Messages from Telegram Bot within SuiteCRM
Telegram Integration allows your SuiteCRM Leads, Contacts, and Opportunity records to send and receive messages with Telegram Bot from the CRM itself.
Random Spotlight
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Reports Dashboard
The Reports Dashboard add-on enables you to build complex report dashboards using the standard SuiteCRM reports as building components. Customize your dashboard view so priority information can be quickly seen by you and your team.
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MTS Duplicate Check SuiteCRM 8
MTS Duplicate Check is a SuiteCRM 8 plugin that warns users about duplicate records in real time — before anything is saved. When a match is found, a popup shows the existing records so users can decide whether to proceed or update the one already in the system.
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Two-Factor Authentication
Secure your SuiteCRM password and account data by implementing two-factor authentication with Google Authenticator.
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