by Rolustech

SuiteCRM Plugin that bridges the gap between Twilio & SuiteCRM. To establish connection with your customers, A state-of-the-art Telephony solution for Voice (Inbound and Outbound) and SMS to run your business more efficiently and cost effectively. Works great with both VOIP and Land Lines.

Cancel at any time!
Free Trial
Support Cases Author Status Type
#4627 I keep getting the message "Cannot connect to Twilio." - Hello, I installed the package on my SuiteCRM 7.12.8 system. I'm attempting to validate the licen nitinaggarwal Open Bug?
#4257 Not seeing click to call icon - We've installed RT Telephony on both SuiteCRM 8.0.3 and 7.15.3 and neither version shows a click to tradewind Open Bug?
#4085 RTTelephony Install process hangs in SuiteCRM 7.12.2 - Hello, I'm evaluating your add-on for SuiteCRM 7.12.2 just installed in a packed Bitnami VM executed raffaellorisso Open Installation
#3033 Cannot unselect all inbound sources - SuiteCRM 7.11.10 RT Telephony Suite 7 Monthly 3.5.1 I'm evaluating the RT Telephony product, hav caseylite Open Bug?
#2971 unable to save the call setting - Unable to save the call setting for the RT Telephony and keep having the following error in the log weiaunooi Open Bug?
#1614 I keep getting cannot unselect all inbound sources error - I keep getting cannot unselect all inbound sources error![Screen Shot 2018-12-02 at 9.01.33 PM.png]( me Open Bug?
#1479 Sorry an application error occurred - 1. If an agent is logged into CRM when calling the Twillio number, nothing happens, on the CRM, the dindiface Open Bug?
#1478 Twilio inputs differ from screens, documentation cannot be followed - install doesn't work - The current Twilio setup differs from your documentation (see attached images). dindiface Open Installation
#1477 Saving contact fails - missing file - When trying to save a Costa Rican number (after installing the module) the page breaks (PHP fatal er dindiface Open Bug?
#1194 Call drop - Failed "Error occurred on server side(fetch call detail) :parsererror" call drop jyotiraghavsingh93 Open Bug?
#1175 RT telephony installed but Incomming Messages are not working - I have installed rt telephony . Inbound/Outbound calls are working . Outbound sms are working but in ahmadnawaz212 Open Installation
#1136 Phone Option is not showing - Hello Sir , I have installed twillio module and made all settings of twillio but still phone icons ahmadnawaz212 Closed Installation
#1060 Phone icon not showing after installation of module and twillio setting configure - Can you please test in our system what's going wrong ? We have installed twillio module and made chris5 Open Bug?
#992 I want an immediate refund to my credit card. - Your product does not work as promised refund my money or I will have to initiate a chargeback! tfurm Closed Bug?
#854 Installtion not saved - I have igone though all step but still my configuration from the "CALL ACCOUNT:" are not setting up pixxmedia Open Installation
#843 SMS Not Working - I went through the installation guide and the outgoing click to call works great. However when I tr jaffray Open Installation
#778 MySQL Error when trying to save settings - SuiteCRM log shows 10 of these errors (1 for each user I have): Fri Nov 17 17:15:17 2017 [2912][1][ robl Open Installation
#549 Twilio Library is not loaded, Reload Page or Contact to Network Administrator - We have just installed it and, as far as we can tell, followed all the instructions in your install adam2 Open General Question
#389 Phone icons not appearing - When we installed RT Telephone package, icons for call & message are not showing in front of phone t internetcloudtechnologies Open Installation