Unify communications within SuiteCRM! Leverage Twilio to make calls, send SMS chats, and launch SMS campaigns directly from your CRM. Enhance customer engagement and streamline workflows.
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| Support Cases | Author | Status | Type |
|---|---|---|---|
| #4627 I keep getting the message "Cannot connect to Twilio." - Hello, I installed the package on my SuiteCRM 7.12.8 system. I'm attempting to validate the licen | nitinaggarwal | Closed | Bug? |
| #4257 Not seeing click to call icon - We've installed RT Telephony on both SuiteCRM 8.0.3 and 7.15.3 and neither version shows a click to | tradewind | Closed | Bug? |
| #4085 RTTelephony Install process hangs in SuiteCRM 7.12.2 - Hello, I'm evaluating your add-on for SuiteCRM 7.12.2 just installed in a packed Bitnami VM executed | raffaellorisso | Closed | Installation |
| #3033 Cannot unselect all inbound sources - SuiteCRM 7.11.10 RT Telephony Suite 7 Monthly 3.5.1 I'm evaluating the RT Telephony product, hav | caseylite | Closed | Bug? |
| #2971 unable to save the call setting - Unable to save the call setting for the RT Telephony and keep having the following error in the log | weiaunooi | Closed | Bug? |
| #1614 I keep getting cannot unselect all inbound sources error - I keep getting cannot unselect all inbound sources error. | dindiface | Closed | Installation |
| #1477 Saving contact fails - missing file - When trying to save a Costa Rican number (after installing the module) the page breaks (PHP fatal er | dindiface | Closed | Bug? |
| #1194 Call drop - Failed "Error occurred on server side(fetch call detail) :parsererror" call drop | jyotiraghavsingh93 | Closed | Bug? |
| #1175 RT telephony installed but Incomming Messages are not working - I have installed rt telephony . Inbound/Outbound calls are working . Outbound sms are working but in | ahmadnawaz212 | Closed | Installation |
| #1136 Phone Option is not showing - Hello Sir , I have installed twillio module and made all settings of twillio but still phone icons | ahmadnawaz212 | Closed | Installation |
| #1060 Phone icon not showing after installation of module and twillio setting configure - Can you please test in our system what's going wrong ? We have installed twillio module and made | chris5 | Closed | Bug? |
| #992 I want an immediate refund to my credit card. - Your product does not work as promised refund my money or I will have to initiate a chargeback! | tfurm | Closed | Bug? |
| #854 Installtion not saved - I have igone though all step but still my configuration from the "CALL ACCOUNT:" are not setting up | pixxmedia | Closed | Installation |
| #843 SMS Not Working - I went through the installation guide and the outgoing click to call works great. However when I tr | jaffray | Closed | Installation |
| #778 MySQL Error when trying to save settings - SuiteCRM log shows 10 of these errors (1 for each user I have): Fri Nov 17 17:15:17 2017 [2912][1][ | robl | Closed | Installation |
| #549 Twilio Library is not loaded, Reload Page or Contact to Network Administrator - We have just installed it and, as far as we can tell, followed all the instructions in your install | adam2 | Closed | General Question |
| #389 Phone icons not appearing - When we installed RT Telephone package, icons for call & message are not showing in front of pho | internetcloudtechnologies | Closed | Installation |
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