by Rolustech

Unify communications within SuiteCRM! Leverage Twilio to make calls, send SMS chats, and launch SMS campaigns directly from your CRM. Enhance customer engagement and streamline workflows.

Free 30 day trial
Try it Now

#3033 - Cannot unselect all inbound sources

Closed Bug? created by caseylite 3 years ago

SuiteCRM 7.11.10 RT Telephony Suite 7 Monthly 3.5.1

I'm evaluating the RT Telephony product, have completed installation but receiving this error: "Cannot unselect all inbound sources"

Here's my user config:

2020-08-30_12-46-18.png

  1. rolustech member avatar

    Rolustech Provider Affiliate

    3 years ago

    Hi,

    Thank you for reaching out to Rolustech.

    Let us analyze the issue and get back to you with an update as soon as possible.

    Feel free to get in touch in case of any queries.

    Regards,

    Rolustech Support

    support@rolustech.com

  2. rolustech member avatar

    Rolustech Provider Affiliate

    3 years ago

    Hi,

    Kindly follow this process:

    1. Give both access to all users
    2. Click on Allow browser option for every user(There is a check that at least one option should be checked for every user in the radio buttons)
    3. Save it
    4. Then change the access accordingly
    5. Save it again

    If this doesn't work, you can reach out to us at support@rolustech.com to resolve your issue.

    Regards,

    Rolustech Support

  3. caseylite member avatar

    caseylite

    3 years ago

    This worked, thank you!

  4. rolustech member avatar

    Rolustech Provider Affiliate

    3 years ago

    Hi

    We are pleased to help you.

    You can explore more about our offerings on our website.

    Please feel to reach out to us in case of any query at support@rolustech.com

    Regards,

    Rolustech Support

    support@rolustech.com

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...