RT Telephony

by Rolustech

Unify communications within SuiteCRM! Leverage Twilio to make calls, send SMS chats, and launch SMS campaigns directly from your CRM. Enhance customer engagement and streamline workflows.

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#2971 - unable to save the call setting

Closed Bug? created by weiaunooi 4 years ago

Unable to save the call setting for the RT Telephony and keep having the following error in the log

Mon Jul 27 12:05:01 2020 [19562][1][FATAL] Caught settingsException ('Data missing') settingsException 'Data missing' in /var/www/html/suitecrm/modules/rolus_Twilio_Account/rolus_Twilio_Account_sugar.php(112)

0 /var/www/html/suitecrm/modules/rolus_SMS_log/rolus_SMS_log_sugar.php(416): rolus_Twilio_Account_sugar->getClient()

1 /var/www/html/suitecrm/custom/modules/Schedulers/Ext/ScheduledTasks/scheduledtasks.ext.php(51): rolus_SMS_log_sugar->getClient()

2 /var/www/html/suitecrm/modules/SchedulersJobs/SchedulersJob.php(540): twilioSMSSync(Object(SchedulersJob))

3 /var/www/html/suitecrm/include/SugarQueue/SugarCronJobs.php(191): SchedulersJob->runJob()

4 /var/www/html/suitecrm/include/SugarQueue/SugarCronJobs.php(231): SugarCronJobs->executeJob(Object(SchedulersJob))

5 /var/www/html/suitecrm/cron.php(100): SugarCronJobs->runCycle()

6

Mon Jul 27 12:05:01 2020 [19562][1][FATAL] Caught settingsException ('Cannot connect to Twilio') settingsException 'Cannot connect to Twilio' in /var/www/html/suitecrm/custom/modules/Schedulers/Ext/ScheduledTasks/scheduledtasks.ext.php(53)

0 /var/www/html/suitecrm/modules/SchedulersJobs/SchedulersJob.php(540): twilioSMSSync(Object(SchedulersJob))

1 /var/www/html/suitecrm/include/SugarQueue/SugarCronJobs.php(191): SchedulersJob->runJob()

2 /var/www/html/suitecrm/include/SugarQueue/SugarCronJobs.php(231): SugarCronJobs->executeJob(Object(SchedulersJob))

3 /var/www/html/suitecrm/cron.php(100): SugarCronJobs->runCycle()

4

  1. rolustech member avatar

    Rolustech Provider Affiliate

    4 years ago

    Hi there,

    I have reached you back from support@rolustech.com

    We look forward to help you resolving your issue.

    Regards

    Support Team Rolustech

  2. weiaunooi member avatar

    weiaunooi

    4 years ago

    Great support. Problem resolved

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  • Supported Versions
  • 7.0.0 to 7.13.0

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Integrations Sales twilio telephony screen pop call popup ivr phone voip sms RT Telephony SugarCRM rt