by GrinMark

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records and keeps your contacts in sync.

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#5704 - You are not authorized to view this page. Please contact your system administrator.

Closed Bug? created by nic Verified Purchase 4 days ago

I am attempting to get this plugin working... Followed the instructions here:

the plugin is installed, but when I try to open the License Configuration (under Admin > GrinMark Synctonizer Add-on) I get the message "You are not authorized to view this page. Please contact your system administrator."

I have already reset permissions on my suitecrm root directory, and run a QR&R. Same error.

  1. nic member avatar

    nic Verified Purchase

    4 days ago

    In an attempt to get things moving, I have uninstalled the module (used the module loader to disable, then uninstall the module. Then I deleted the package.) Then I attempted to reinstall the package. Last time, it never got to the point "Enable GrinMark Office 365 Web Plugin license manager" This time it did. so I X'd the box and entered the License Key value and hit "Validate" ... Nothing. It's just sitting here on this page with absolutely no response.

  2. GrinMark member avatar

    GrinMark Provider

    3 days ago

    Hi Nic,

    From another case I see you managed to get it working with SuiteCRM 7. I may just confirm here that SuiteCRM 8 is a pain, though we have a special module version for it, it is not fully functional, they broke some old SOAP APIs.

    Regards, Max

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