Outlook 365 and SuiteCRM Integration

by GrinMark

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records and keeps your contacts in sync.

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#4891 - Unable to connect to exchange over OAuth

Closed Bug? created by t a year ago

Hi After getting the add-in to show up in outlook I have tried to connect to 365 and got the following error message

Due to a configuration change made by your administrator, or because you moved to a new location, you must use multi-factor authentication to access

how do I get past this?

  1. GrinMark member avatar

    GrinMark Provider

    a year ago

    There are two options to configure

    1. Configure Trusted IP https://docs.microsoft.com/en-us/azure/active-directory/authentication/howto-mfa-mfasettings#trusted-ips IP is 144.76.117.213 (cloud.grinmark.com)
    2. Configure Named Location https://www.theictguy.co.uk/using-conditional-access-to-not-require-mfa-inside-your-trusted-named-locations/ (if Trusted IP won’t work make sure to remove it to use Named Location)

    Regards, Max

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  • 7.0.0 to 8.6.1

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