Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records and keeps your contacts in sync.
#4327 - Licencing
Hello,
I have 1 licence configured for my user. Everithing is good in server configuration.
On the plugin: I can test connexion on Suite Crm instance --> Test OK I can test connexion on O365 --> Test ok
I can acrhive one mail Outlook --> CRM --> Test OK, works great
I can't synchronise Meeting from CRM to Outlook --> Licence error:
AESync365 Cloud/xxx.xxx@xxx.com Notification License Not Found Timestamp: 6/2/2022 3:15:43 PM Insufficient license to start synchronization
Loaded licenses for profile: Office365
License not found for: crmuser/user_mail@xxx.com
ERROR: not all users have valid license
Can you help please?
Thanks,.
Cam Russell
2 years ago
Hi Lionel,
I think we resolved this by email. Please let us know if the issue still presists.
Regards, Mac