Outlook 365 and SuiteCRM Integration

by GrinMark

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records and keeps your contacts in sync.

Cancel at any time!
Free Trial

#3483 - Connection Failure

Closed Installation created by jonnie00 3 years ago

Hi,

We attempt to connect to both the CRM and to Office 365 and press 'Test Connection' and receive the following messages.

For connection to our CRM:

Connection Failed

Fail: User Name

Error connecting to https://mycrmdomain.com/:The request was aborted: Could not create SSL/TLS secure channel.

For 365 I have set the auth type to OAuth and I receive a message saying 'Connection Failed'. In your instructions you make reference to entering the Tenant ID in to the exchange connection settings but I cannot see where I locate the 'settings' input. Please can you advise?

Many thanks

  1. jonnie00 member avatar

    jonnie00

    3 years ago

    Please can I have some support on this connection issue?

  2. GrinMark member avatar

    GrinMark Provider

    3 years ago

    Hi Jonathan,

    Your CRM server must be reachable from the server of the plugin. You need to allow connections from cloud.grinmark.com (144.76.117.213).

    For the plugin Tenant ID is determined automatically. Did you receive consent prompt upon Test Connection?

    Regards, Max

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • Supported Versions
  • 7.0.0 to 8.6.1

  • "Good integration but too expensive! If you would make cheaper, you could earn more money:-)" - drlmxc

    Read More Reviews

Other add-ons of interest

Glances - Integrate SuiteCRM with all your apps

The simplest way to work™. Glances integrates SuiteCRM with all your favorite workplace apps, acting as your go-to hub for real-time customer insights and personal tasks.

Featured

RT GSync: Google Apps Integration

Boost your SuiteCRM with seamless Google integration. Sync contacts, meetings, and Drive files. Streamline workflows and elevate productivity.

Rating
Featured

SuiteCRM Enterprise-Class Outlook Integration

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. ...

Rating
Featured
Integrations Productivity Sales outlook