Outlook 365 and SuiteCRM Integration

Hi Leo,

1. The settings are stored on GrinMark servers.
2. The plugin operates on GrinMark servers and makes connections to Exchange/CRM servers from cloud.grinmark.com domain. You need to whitelist it if your systems are behind firewall. Your points a-c are correct - this is how it works.
3. The plugin can use Exchange application passwords, see this KB for more details http://www.grinmark.com/kb/exchange-web-services-and-two-step-verification.html

Regards, Max

Hello Max,

Thanks for your fast response.

1. What is done to prevent abuse (for example by your employees) of our Office and CRM credentials?
2. And what is done to protect them (from outside, the internet)?

The access to two important systems are given to your company when using the plugin, we must ensure safety for ourselfs and our contacts. I would like to have some 'in depth' information on this subject, can this be given (per mail)?

Hi Leo,

1. Only authorized employees have access to GrinMark servers. All passwords are hashed and nobody can see or use them.
2. Our servers are regularly updated and used solely to run GrinMark software.
3. Our servers use the highest TLS version supported by customer Exchange/CRM servers.

If you have questions containing sensitive information you may always write directly to support@grinmark.com

Regards, Max