by GrinMark

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records and keeps your contacts in sync.

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#186 - Can't install the plugin

Closed Installation created by soporte 7 years ago

Hi, i'm trying to upload the plugin but nothing happen after upload..and i cant install.

May you help me pls?

  1. GrinMark member avatar

    GrinMark Provider

    7 years ago

    Hi soporte,

    What file do you upload and where (in Office365 or SuiteCRM)?

    Regards, Denis

    • soporte member avatar

      soporte

      7 years ago

      Hi, i'm trying to upload gmsync_latest.zip into suite crm in order to enable the plugin.

  2. GrinMark member avatar

    GrinMark Provider

    7 years ago

    Looks like general issue with module installation in SuiteCRM. What happens if you try to install any other third-party module to SuiteCRM?

    Regards, Denis

  3. soporte member avatar

    soporte

    7 years ago

    I just installed new language on suitecrm and everything works fine.. but i dont have any other third-party module..

    is it possible install your plugin through FTP?

  4. GrinMark member avatar

    GrinMark Provider

    7 years ago

    Could you post screenshots of the Module Loader after uploading gmsync module? You can also send them to support@grinmark.com. What error message do you see after uploading?

    Regards, Denis

  5. soporte member avatar

    soporte

    7 years ago

    it was a issue with my files permissions.

    forget by the moment..

    Thanks for your patient and support

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