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• Files not uploading

  Support December 11th, 2018 @ 12:21 pm
  

  FYI - When this happened to us we needed to change the document folder in the config file and assign the correct permissions.

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• MailMerge Question: Can I generate a document without the UI?

  Support December 7th, 2018 @ 3:14 pm
  

  Thank you so much - that works perfectly. It seems so simple now that I can see it working.

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• MailMerge Question: Can I generate a document without the UI?

  Support November 28th, 2018 @ 2:12 pm
  

  Hello,
  I was not really thinking of using a scheduler for this. I wanted to write some specific PHP that would generate the PDF. We use process manager that already has the ability to use a series of events or a schedule to launch PHP code for specific records. It is aware of the ID of the record of focus already. As far as I can tell you now use JS to launch the creation of a PDF and I cannot get that to work via php.

  I was thinking more along the lines of a system URL that knows what PDF to generate;

  Sample from our system today used to open a record.....
  https://oursystem.com/index.php?module=CVM_PPSi_ClientVendorMaster&action=DetailView&record=86808269-50ce-a1db-d676-5bfe98b02b8a

  What if we could add the ID of the template we want and maybe change the action to MailMergePDF - I could then construct that URL in PHP and get PDFs without the UI.
  Or something like that.

  Thoughts?

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• Field Level Security

  Support April 2nd, 2018 @ 6:43 pm
  

  Jason,
  See the attached screenshot - it is the UI that lets me put field level security on modules. Is this not part of your add-on?

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• Field Level Security

  Support April 2nd, 2018 @ 6:15 pm
  

  I have 3.1.8 SecuritySuite - Enhanced, Professional, and Enterprise - installed. It already has the Additional Assigned Users. It is only that I cannot set control of that field via Roles. Is that in the Enterprise version? Anything else in the Enterprise version?

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• Custom Fields in custom modules

  Support February 26th, 2018 @ 3:39 pm
  

  Nevermind - my mistake. It looks to be working as expected. Please close this ticket

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• Custom Modules

  Support December 15th, 2017 @ 5:06 pm
  

  Ok perfect - I have placed the order already. Please let me know when it is ready for our custom modules.
  Thanks,
  Peter

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• Custom Modules

  Support December 15th, 2017 @ 3:13 pm
  

  If I am using a custom module and custom fields that are for addresses - how does the auto-complete work in terms of knowing where to parse the Google address into?

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• Layout Issue

  Support November 29th, 2017 @ 4:31 pm
  

  Excellent support from Jason

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• Layout Issue

  Support November 27th, 2017 @ 4:02 pm
  

  I have downloaded and installed the lates version. Ran a Repair Roles and Repair/Rebuild. I also doubled checked my layouts and redeployed.
  The issue has not resolved itself yet. It is only one module and it is only the EditView that picks the default view but the List and the DetailView are correct. Next steps? Thx

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• Layout Issue

  Support November 26th, 2017 @ 3:04 pm
  

  Yes - we have deployed the EditView for that security group many times. What is strange is the the DetailView is selected and used correctly and only the EditView defers to the default. Is there a possibility that the Repair is not clearing the cache or something like that? Any other suggestions? Thanks Peter

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• Problem Setting Role permissions

  Support October 28th, 2017 @ 6:50 pm
  

  Thank you. We eventually found the problem, it is related to the number of modules in our system and a default setting in PHP.
  There is a setting in the php.ini file that limits the array;

  max_input_vars = 1000

  We needed to increase that value and then it all worked as expected. The odd part was that there were not errors or anything reported in either the SuiteCRM log or the PHP log.

  Best,
  Peter

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• Invalid File Reference

  Support September 29th, 2017 @ 1:50 pm
  

  What was the resolution to this issue - I have having the same issue. Thanks, Peter

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• White/ Blank Page ON create and view Socail Collaboration module after succesfull installation

  Support August 16th, 2017 @ 9:37 pm
  

  I get the very same issue - any resolution?

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• Module Support for Collaboration

  Support May 10th, 2017 @ 4:04 pm
  

  I did not see it on the documentation but is there a way to control which modules benefit from this feature and which one do not? That is - how do I turn it ON or OFF for certain modules.
  Thanks,
  Peter

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• URGENT - cannot access some ADMIN functions

  Support May 9th, 2017 @ 3:06 pm
  

  Great thank you. I think we are good for now.

  We are using SecurityGroups 2.9.6 on SuiteCRM version 7.8.1.
  Eventually I think we need to upgrade to your latest version - will I need to uninstall before I can upgrade? If so, that is not possible via the Module Loader at the current time. Will I still be able to upgrade?

  Best,
  Peter

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• URGENT - cannot access some ADMIN functions

  Support May 9th, 2017 @ 12:16 pm
  

  Great thank you. After a repair I was able to re-enable the ACL role. That seems to have solved the issue. The only item remaining the that in Module Loader there are no buttons to UNINSTALL or DISABLE the SecurityGroups - Full Edition - what might that be?

  I do notice a couple thing that might be lingering to my issue;

  If I go to open a USER record and then go to the ACCESS tab I do not see the grid of access rights for that user - is that controlled via security?
  Also, if I open any USER record and edit it - I can no longer change their password - is that controlled via security?

  Thank you

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• Error on creating a Filter on a Report

  Support March 27th, 2017 @ 3:51 pm
  

  Hello,
  We are using PHP 7.0.13 and MariaDB 10.1

  The error occurs on all modules not just the custom ones. I did experiment with it some more and it looks like the fields that cause the error are defined as Text fields and checkbox field. Pull down and dates seem to work. Example fields that do not work are NAME or DESCRIPTION or any text that I have added myself.

  I can send a PHPINFO screenshot if you need it.

  Best,
  Peter

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• CRM Social Collaboration Ninja

  • 7.8.1
• Multiupload Files with Workflow

  • 7.8.1
• Dropdown Editor for all SuiteCRM Users

  • 7.8.1

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