CRM Social Collaboration Ninja

by CRM Ninjas

Have conversations about any record in Suite CRM just like on Facebook or any social network.

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#1118 - configure emails that go out?

Open Feature created by bob Verified Purchase 2 years ago

Is it possible to configure the emails that get sent by Social Ninja? For example, the username is a hypertext link, but the URL isn't, and I'd rather that the URL was. (People expect a URL to link somewhere without needing to copy and paste it.) Also, the emails say "[username] comment on [record name]" and [username] mention you on [record name]" when it should use the past tense "commented" and "mentioned." (Between that and the line "Disbale Plugin for Modules" on the admin screen, I have to wonder if any native English speakers reviewed these.)

When I list Email Templates in SuiteCRM, I only see the original ones and ones that I have added. I do not see any from the Social Collaboration Ninja. Is the template available somewhere for editing?

  1. suzan member avatar

    bob Verified Purchase

    2 years ago

    Frustrated by the lack of response here, I did some grepping around and found the email content in /opt/bitnami/apps/suitecrm/htdocs/modules/Social_Collabs/tpls/email_template.tpl . If I just edit that file will that do what I want above? Or are any additional steps necessary?

  2. peterjakob member avatar

    peterjakob Verified Purchase

    one month ago

    Bob, did editing that tpl file work for you?

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