Asterisk Integration With SuiteCRM

by Dreamer Technologies

SuiteCRM Asterisk Integration, Click To Call, Call Notification Popup, Call Logs, Call Recordings, Call notes, Call transfer. Supports Asterisk, FreePBX, Elastix, ViCiDial, FusionPBX, Freeswitch, Twilio, Kaleyra , MyOperator

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Requirements

Requirements For Hosted SuiteCRM Server

  • You need to have support to run NodeJS application on the server where SuiteCRM is hosted.
  • If NodeJS is not installed on hosted server, asked your Server Administrator to do it for you.
  • You can take help from https://nodejs.org/
  • Or you can download and install NodeJS from enter link description here by your own.

Requirements For Asterisk Configuration

  • Asterisk Server IP
  • AMI Username
  • AMI Port
  • AMI Password

Note : AMI Stands For Asterisk Manager Interface

Requirements For Asterisk Server

  • You need to enable CDR Event into Asterisk Server in order to have Call Logs features
  • You need to enable event filtering for better performance, to enable events filtering add below line

For Asterisk 11 and below: eventfilter=Event: Dial eventfilter=Event: Bridge eventfilter=Event: Cdr

For Asterisk 12 and above: eventfilter=Event: DialBegin eventfilter=Event: BridgeEnter eventfilter=Event: Cdr

Other Requirements

  • You must have SIP Phone (any soft-phone or IP phone) registered with your extension to use Click To Call functions.
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  • Supported Versions
  • 7.0.0 to 8.6.1
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