SuiteCRM Asterisk Connector

( From the Labs)

by FyNSiS Softlabs

SuiteCRM Asterisk Plugin - Best-in-class business solutions that deliver competitive edge and ROI with power and flexibility of SuiteCRM. Our team always aim to meet your budget while delivering a measurable ROI on your CRM investment.

Asterisk and SuiteCRM are essentially for both inbound and outbound call centers. SuiteCRM and Asterisk connector seamlessly integrates and easy to configure. Companies who have IP telephony on Asterisk platform look for such system integrations so that it’s cost-effective and increase the productivity of agents.

FyNSiS delivers seamless SuiteCRM Integration with Asterisk telephony/IPBX systems. Users will have access to caller/customer data like the interactions are happening real-time within SuiteCRM.

Outbound calls from Campaign

Outbound call center needs options to dial automatically based on Target List. Once the campaign is started by the SuiteCRM admin, Asterisk should automatically Queue and make the calls based on the availability of free extensions. Once the End Customer/Contact picks the call, the information on the contact should be pop-up on the extension that is connected.