Asterisk Integration With SuiteCRM

The SuiteCRM Asterisk Integration allows you to enable Click To Call from any module in SuiteCRM.

COUPON Code - WC2019

The Call Notification center in the lower right corner of SuiteCRM will immediately show any customer information for both outbound and inbound calls.

Note: Supports Asterisk, FreePBX, Elastix, Twillio.

All Asterisk calls get logged into SuiteCRM and related to the appropriate records based on the phone number of the call.

Call Notification Popup

Highlights

• Built on NodeJS
• Very lightweight, no server resources usage for asterisk service running on server
• Extremely Fast
• No limitations due to asynchronous technology
• Very easy to configure
• Works on any kind of hosting server that runs Linux or Windows
• Works with MySQL, MSSQL and every other databases

Features / Benefits

• Call Popup on incoming calls, allowing you to do multiple actions - like open contact, edit call details, or display information only. It checks Caller ID of the calling person against Contact, Accounts and Lead Modules.
• Click to Call from Contact, Accounts and Leads module.
• Complete call logs with automatic relations on leads / contacts module and automatic user assignment.
• Can work with any version any edition of SuiteCRM.
• Ready made installer, easy to install - using SuiteCRM Module Loader.
• Allows you to configure asterisk Server settings and User extension settings through admin panel of SuiteCRM.
• Facility to link to recording files of each and every calls.
• If extension is not registered/available, it will show the notification messages.
• Call transfer or call hang-up functionality from the popup window.
• Works in all environments. eg: Hosted CRM on Cloud & Local Asterisk Server can also use this Addon.
• Can work with multiple Asterisk Servers (eg: multiple branches use one CRM)

Click To Call Icon into SuiteCRM module

Asterisk Call Logs Screen