All-In-One CTI makes your CRM and telephones best friends!
- Asterisk 1.8, Asterisk 11, Asterisk 13, Asterisk 16
- Android smartphones
Immediately Know Who is Calling
As a call comes in have a pop-up in SuiteCRM appear with who is calling. Not in the system yet? Add them on the spot:
Automatically Log Calls
Reducing the headache and time it takes to log calls allows your team to field more calls.
Calls are logged automatically:
Want to add notes for the call? Just click on the phone icon next to their name in the popup.
On any contact, account, or lead simply click a phone number and your desk phone will immediately dial the number.
- Learn who calls you before you start talking (pop-up notification on incoming call)
- Dialing number as easy as one-mouse-click (click-to-call)
- Save your customer's time from IVRs and secretaries (smart transfer to assigned employee)
- Listen to conversation record directly from client page (audio records of phone talks)
- It also supports Android devices. All features are supported (pop-up notification, click-to-call, call logs).
Check out the user guide for more information.
Other add-ons of interest
Analytic Reporting Tool Basic
Dynamic Reports and Interactive Charts.
Powerful tool for SuiteCRM report creation and data analytics. Includes a variety of chart types, detailed, summary and pivot tables. This Reporting Tool is for anyone, no need for technical knowledge or SQL. Comes with over a hundred prebuilt reports.
Easy OVH Click2Call (OVH VoIP offers)
Save time for your Sales Representatives and Teammates by linking your subscribed OVH VoIP offers with all SuiteCRM phone fields, allowing them to establish a connection with a contact with just a single click on the phone number! Requires a valid OVH Enterprise VOIP subscription.