Leveraging the very popular Twilio telephony platform, Twilio SMS Extension brings SMS capabilities to SuiteCRM. Send, log, and receive SMS messages from various records using one-off conversations for a specific record, to multiple recipients on a list view, or automatically within your Workflows.

Looking to change things up? TechEsperto Solutions has just released a brand new theme for SuiteCRM. Read on to learn more.

Make missing your Service Level Agreements (SLAs) a thing of the past with this new add-on. Based on your needs, assign SLAs to various modules and records such as case tickets, defined by your parameters. Create alerts, escalations, and even multi-level escalations if records do not move along in certain time frames. With these abilities and more you can be sure that every record is dealt with in a timely manner.

It is challenging to go to an opportunity or a lead and see what activity recently happened and in what order. For example, was an email sent last or was a call just scheduled? It is hard to determine at first look. You have to go through each subpanel and figure it out yourself. All of that hassle is solved with the new History Time Line View. You can see all of that information immediately. Saves time and gets you important information right away.

The title says it all. Whenever a relate field gets set or changed, map fields from that record over to the current record. Read on to learn more.