Leveraging the very popular Twilio telephony platform, Twilio SMS Extension brings SMS capabilities to SuiteCRM. Send, log, and receive SMS messages from various records using one-off conversations for a specific record, to multiple recipients on a list view, or automatically within your Workflows.
Highlevel Overview
Twilio SMS Extension allows you to send SMS (leads, contacts, employees, prospects, users accounts) and receive (from Twilio) with details such as message, date and time of SMS, status, etc.
SMS Conversations
View full conversation logs and continue on a conversation right from the SMS Conversation Box.
SMS Templates
Templates make it easy to send SMS messages. Use these in your Workflows to quickly and automatically send SMS messages without any human intervention.
Send SMS Automatically
Create and define workflows to send SMS messages automatically based on your exact needs. Just the Send SMS action and choose the template you wish to send based on your defined triggers.
To learn more about this solution go to Twilio SMS Extension or search for "Twilio".
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RT Telephony
Unify communications within SuiteCRM! Leverage Twilio to make calls, send SMS chats, and launch SMS campaigns directly from your CRM. Enhance customer engagement and streamline workflows.
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Listview color
List-view Colors for SuiteCRM is designed to add color to the rows and text on a list for each row. The highlighting is done based on conditions/filters that you define. Great for identifying records that require attention based on specific conditions.
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