3 Ways Fanatically Zen Empowers Your Customer Support Team

Posted by on November 5, 2020
Customer support teams thrive when they’re empowered with the information they need and the authority to act on a customer’s issue. Fanatically Zen by Fanatical Labs seeks to connect Zendesk agents with SuiteCRM users by sharing information across teams which allows them to act more effectively and reduce the burden on customers.

Admin Users Can Access Any Teammate's SuiteCRM Account Without Login Credentials

Posted by on November 1, 2020
Now you can check your team’s work without disturbing them. Sudo Login for SuiteCRM enables Admin users to log in to any of their team members’ CRM accounts without asking for the credentials or causing disruption to productivity.

Create Templates for a Custom Quick View of Your SuiteCRM Record Data

Posted by on October 26, 2020
Quick View add-on for SuiteCRM helps increase the visibility of CRM record data in an easier, simpler, more customizable way. It just takes a mouse click to the Quick View icon in order to view key fields and stay productive.

Product Update: Glances No-Code Integration Platform Adds New Features and Compatible Apps

Posted by on October 13, 2020
The team at Fanatical Labs designed Glances to be simple and seamless for users. With that comes the responsibility to continuously improve the integration platform's powerful abilities, plus add to its growing collection of compatible workplace platforms and apps.

Your Color-Coded CRM Progress Tool for More Focused Sales Conversion

Posted by on October 11, 2020
The Scorecard add-on for SuiteCRM is a visual reporting tool that helps users measure their current progress to better identify which records they should focus their time on next. Using a unique color code system and data filter option, users can easily visualize the status of CRM records from the List View and Detail View of any module.