MTS AI Case Assistant is a SuiteCRM plugin designed to automate case handling workflows using AI technology. The plugin helps businesses optimize customer support processes, reduce response times, and improve satisfaction.

The Escalation Management add-on for SuiteCRM automatically escalates records to other members in the operational hierarchy when the record meets certain rules. Users can enter new rules that contain all types of defined criteria, from team organization, business hours and annual holidays, etc. This...

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on SuiteCRM data so you can market to the right people at the right time. Compatible with all versions of SuiteCRM.

Simple-to-use customer support portal that enables your customers to effortlessly submit new cases, update existing ones, and track their progress. Enjoy a modern, intuitive one-page interface, directly connected to your SuiteCRM.

With the Quick Field Filters add-on, filter your data directly from the SuiteCRM List View and better manage interactions with customers throughout the sales conversion funnel.

vWork Flow Manager provides a powerful tool to set up automated workflow processes within SuiteCRM. It includes a graphical editor and is inspired by BPMN.

Revolutionize your CRM experience with our Gemini AI-powered SuiteAssistance—an intelligent assistant seamlessly integrated into SuiteCRM.

Service Level Agreement (SLA) is the understanding between service provider and customer to offer service from service provider.

“SuiteCRM Service Level Agreement” extensions from VIPL Team support SLA and its defined by users.

You can create notification and escalation procedures in terms of ...

Don’t bombard your current and potential customers with workflow and marketing emails from generic email addresses. Use this helpful add-on to change the “from” sender email address in Workflows to send from Users Assigned to Record or Workflow.

Every day, businesses lose leads, miss customer requests, and waste hours sorting through overflowing inboxes.

By the time someone identifies what’s sales and what’s support, it’s already too late — SLAs are breached, follow-ups are forgotten, and opportunities are lost.

Don't Worry! ...

Are you facing difficulties trying to coordinate efforts between marketing and sales? The SuiteCRM & Mautic Integrator by eVolpe is the best solution that will help you solve this issue. TRY IT NOW FOR FREE!

Bidirectionally sync Products, Contacts, Invoices and Quotes between SuiteCRM & QuickBooks online.

Brainvire SMS Extension allows you to conveniently communicate with clients via SMS in SuiteCRM. Both incoming SMS and outgoing SMS are supported in this add-on with just a simple configuration. Other APIs outside of Nexmo, Plivo and Twilio can also be configured.

Make your email communication better and more efficient with AI Email Writer for SuiteCRM – it's all about getting things done accurately and quickly.

The integration of SuiteCRM and Appointlet offers a comprehensive solution for efficient appointment scheduling and customer relationship management. It streamlines processes, enhances engagement, and provides valuable insights, ultimately improving the overall customer experience and the efficiency...

Get valuable AI insights into your customers’ emails and meetings. Use AI to generate summaries of customers’ emails in Outlook and in CRM records, allowing you to quickly review key discussion topics and follow ups. Drill down and find emails where specific topics were discussed. Generate AI in...

The integration of SuiteCRM and Cal.com offers a comprehensive solution for efficient appointment scheduling and customer relationship management. It streamlines processes, enhances engagement, and provides valuable insights, ultimately improving the overall customer experience and the efficiency of...

Seamless, intuitive and customizable Outlook integration for SuiteCRM with powerful AI-capabilities. Access, update, and manage CRM records without leaving Outlook. Get valuable AI insights into your customer engagement including emails and meetings in Outlook, Teams and in CRM records. Quickly revi...