by GrinMark

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records and keeps your contacts in sync.

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#5270 - Installation

Closed Installation created by gbirk1962 Verified Purchase 8 months ago

We recently did an upgrade to SuiteCRM. In Admin, GrinMark Synchronizer Add-on. When I clicked on License Configuration, I get the following error message:

You are not authorized to view this page. Please contact your system administrator.

I am logged in as the administrator. Do I need to reinstall the add-on and if so how do I do that. I went to my account and I see my license key and number of licenses. I don’t see where I can download the add-on.

  1. GrinMark member avatar

    GrinMark Provider

    8 months ago

    Hi Gary,

    Sorry for the delay. Could you please send an email to support@grinmark.com with a screenshot of "you are not authorized to view" message?

    Regards, Max

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