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#2438 - Cannot connect to crm
Gives me the below error message when i try to test for connetion to our CRM server. I am able to login normally but cannot through the plugin
Connection Failed
Connection Failed SugarInfo::Connect. AddIn version: GM.B.Sugar.Soap.SugarWrapperImplSoap:5.1.1.0 Connecting to http://crm.hypercorenet.com/ as rockyp@hypercorenetworks.com Error initializing connection: The remote name could not be resolved: 'crm.hypercorenet.com'
Cam Russell
5 years ago
Hi rockyp,
It looks like crm.hypercorenet.com is not resolved from external network, The plugin runs on our server (cloud.grinmark.com) and needs CRM to be reachable from outside.
Regards, Max
5 years ago
thank you! that makes sense then.