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#1503 - I changed my O365 login from an .onmicrosoft.com address to my custom domain

Closed Installation created by glynne01 6 years ago

Hi Denis, this is a continuation of when I changed my exchange login email address from glynne@onmicrosoft.thebuyinggroup.com to glynne@thebuyinggroup.co.nz.

I eventually got the AESynch synchronisation profile to connect with the new address. But I forgot about the actual Outlook plugin - this has been still trying to use glynne@onmicrosoft.thebuyinggroup.com to connect. The email field is greyed out in the Settings section, so are you able to reconfigure this so that I can reconnect using glynne@thebuyinggroup.co.nz?

Once you have done that, I will need to load the new app password since I have now turned on 2FA.

Thanks very much Glynne

  1. GrinMark member avatar

    GrinMark Provider

    6 years ago

    Hi Glynne,

    I made the change.

    Regards, Denis

  2. glynne01 member avatar

    glynne01

    6 years ago

    Perfect, that sorted it, thanks Denis!

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