by GrinMark

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records and keeps your contacts in sync.

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#1503 - I changed my O365 login from an .onmicrosoft.com address to my custom domain

Closed Installation created by glynne01 5 years ago

Hi Denis, this is a continuation of when I changed my exchange login email address from glynne@onmicrosoft.thebuyinggroup.com to glynne@thebuyinggroup.co.nz.

I eventually got the AESynch synchronisation profile to connect with the new address. But I forgot about the actual Outlook plugin - this has been still trying to use glynne@onmicrosoft.thebuyinggroup.com to connect. The email field is greyed out in the Settings section, so are you able to reconfigure this so that I can reconnect using glynne@thebuyinggroup.co.nz?

Once you have done that, I will need to load the new app password since I have now turned on 2FA.

Thanks very much Glynne

  1. GrinMark member avatar

    GrinMark Provider

    5 years ago

    Hi Glynne,

    I made the change.

    Regards, Denis

  2. glynne01 member avatar

    glynne01

    5 years ago

    Perfect, that sorted it, thanks Denis!

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