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#1434 - Sync error after changing O365 login email address and adding 2FA

Closed Installation created by glynne01 6 years ago

Hi Denis

I changed my O365 login from an .onmicrosoft.com address to my custom domain. I also turned on 2FA. I didn't realise at the time, but it has appears to have broken the connection for the integration. I have tried changing the integration credentials to another global administrator that doesn't use 2FA, but that still isn't working. Could you investigate please? Cheers Glynne

  1. glynne01 member avatar

    glynne01

    6 years ago

    Problem solved! Had to use an app password after turning on 2FA. Working like a charm now.

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