by GrinMark

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records and keeps your contacts in sync.

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#1130 - App won't download on Office 365 Add-in

Closed Installation created by keithvo 6 years ago

Hello I just purchase the multi-version trial and followed your instruction to add the app to my Exchange admin center. I'm using the url: http://www.grinmark.com/download/OutlookPluginEnterpriseSuiteCRM.xml but receive an error "The app couldn't be downloaded"?

Thanks

  1. keith267 member avatar

    keithvo

    6 years ago

    I fixed the above issue but now my license key does not work?

  2. GrinMark member avatar

    GrinMark Provider

    6 years ago

    Hi Keith,

    What happens when you perform license test in SuiteCRM? What error do you see?

    Regards, Denis

    • keith267 member avatar

      keithvo

      6 years ago

      Says it doesn't validate invalid key

    • keith267 member avatar

      keithvo

      6 years ago

      Actually it's a Message from webpage stating "Error: Key does not exist.

  3. GrinMark member avatar

    GrinMark Provider

    6 years ago

    Hi Keith,

    I tested both your keys, single and multi-user. Both were validated successfully.

    Could you make a screenshot of the module page in CRM were you test the key and send to support@grinmark.com?

    Regards, Denis

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