by GrinMark

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records and keeps your contacts in sync.

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#1123 - GrinMark Office 365 Plugin for SuiteCRM Connection Fails

Closed Installation created by gbirk1962 Verified Purchase 6 years ago

Just purchased 3 licenses. Followed instructions for multi user install. I also added the license and it does validate. When testing the connection to my CRM site, I get connecion failed. When testing my Office 365 account, I get connection successful.

  1. GrinMark member avatar

    GrinMark Provider

    6 years ago

    Hi,

    Are you using LDAP auth in CRM?

    Regards, Denis

  2. GrinMark member avatar

    GrinMark Provider

    6 years ago

    If you are using SuiteCRM 7.10 make sure you upgraded to 7.10.4. In earlier versions they broke the SOAP layer.

    Regards, Denis

  3. gbirk1962 member avatar

    gbirk1962 Verified Purchase

    6 years ago

    I tried to upgrade this evening from Version 7.10.1 to 7.10.4 using the upgrade wizard. At first I had a timeout error during the system check. I increased:

    max_execution_time = 1000 memory_limit=512M

    Now I get a timeout error while trying to upload the upgrade file. The upgrade file is under 16M. I increased the upload_max_filesize to 256M. Still no luck . I get a 524 time out error every time. In the wizard it shows all the previous upgrades . Prior to this we have upgraded 12 times. Not sure why I am having issues.

  4. GrinMark member avatar

    GrinMark Provider

    6 years ago

    I wish I could help you on this. Probably someone from SuiteCRM knows the reason.

    Regards, Denis

    • gbirk1962 member avatar

      gbirk1962 Verified Purchase

      6 years ago

      Thanks. I posted above in their help forum.

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