Outlook 365 and SuiteCRM Integration

by GrinMark

Make life easier by reducing the need to flip between apps. If you are using Outlook Web App, Outlook 2013, or Outlook 2016 connected to Office365 or Exchange Server 2013 then be sure to take advantage of this email and contact synchronization add-on. Smartly links emails to your SuiteCRM records and keeps your contacts in sync.

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#1103 - Can not connect user

Closed Installation created by kebelcsoda24 6 years ago

Hi! With multi-user account, i cannot connect any of the users. Meeage: failed: username

Thanks

  1. GrinMark member avatar

    GrinMark Provider

    6 years ago

    Hi,

    What error message you get? If it contains sensitive info send it to support@grinmark.com

    Regards, Denis

    • pinabubus24 member avatar

      pinabubus24

      6 years ago

      After testing crm connecion, i get this meassage: Connection failed Fail: 'any username i try'

  2. GrinMark member avatar

    GrinMark Provider

    6 years ago

    Hi,

    Two questions: 1. Did you assign users in CRM module? 2. Are you using LDAP?

    Regards, Denis

  3. pinabubus24 member avatar

    pinabubus24

    6 years ago

    Hi! 1. yes 2. I don't know about it, should i ask my server provider maybe?

  4. pinabubus24 member avatar

    pinabubus24

    6 years ago

    The single user version worked earlier, when we tried it

  5. pinabubus24 member avatar

    pinabubus24

    6 years ago

    Asked it and yes, we use it (LDAP)

  6. GrinMark member avatar

    GrinMark Provider

    6 years ago

    Hi,

    Please send us (support@grinmark.com) an email with Office 365 address you use to test the plugin. We need the address to locate your configuration and set LDAP flag.

    Regards, Denis

  7. pinabubus24 member avatar

    pinabubus24

    6 years ago

    Sent it, thanks

  8. GrinMark member avatar

    GrinMark Provider

    6 years ago

    The LDAP flag has been updated.

    Regards, Denis

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