by Implicit Inc.

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. In addition, FrontEnd allows you to leverage the rich Outlook functionality to provide tools such as manual and automatic email archiving, collaboration and approval, opportunity tracking and more.

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#809 - Error configuring application: Invalid server URL

Closed Bug? created by markus1 6 years ago

When trying to connect to my server at https://crm.tebel.de and login data I do get the following error message https://crm.tebel.de

  1. markus1 member avatar

    markus1

    6 years ago

    I meant : Error configuring application: Invalid server URL

  2. Implicit member avatar

    Implicit Inc. Provider

    6 years ago

    There is an extra warning lines in the SOAP response body, when we trying to connect to your Sugar instance using SOAP API. And these extra lines are preventing us from understanding the actual response.

    You can see these extra lines if try https://crm.tebel.de/service/v4_1/soap.php in your browser

    • markus1 member avatar

      markus1

      6 years ago

      Hi, this is what I do get: I will remove the SSL Certificat to see on whether this makes any difference

      Warning: Declaration of SugarWebServiceUtilv4::get_data_list($seed, $order_by = '', $where = '', $row_offset = 0, $limit = -1, $max = -1, $show_deleted = 0, $favorites = false) should be compatible with SugarWebServiceUtilv3_1::get_data_list($seed, $order_by = '', $where = '', $row_offset = 0, $limit = -1, $max = -1, $show_deleted = 0, $favorites = false, $singleSelect = false) in /www/htdocs/w01732aa/crm.tebel.de/service/v4/SugarWebServiceUtilv4.php on line 555

      Warning: Declaration of SugarWebServiceImplv4::get_entries($session, $module_name, $ids, $select_fields, $link_name_to_fields_array) should be compatible with SugarWebServiceImplv3_1::get_entries($session, $module_name, $ids, $select_fields, $link_name_to_fields_array, $track_view = false) in /www/htdocs/w01732aa/crm.tebel.de/service/v4/SugarWebServiceImplv4.php on line 49

      sugarsoap View the WSDL for the service. Click on an operation name to view it's details. login logout get_entry get_entries get_entry_list set_relationship set_relationships get_relationships set_entry set_entries get_server_info get_user_id get_module_fields seamless_login set_note_attachment get_note_attachment set_document_revision get_document_revision search_by_module get_available_modules get_user_team_id set_campaign_merge get_entries_count get_module_fields_md5 get_last_viewed get_upcoming_activities get_modified_relationships

  3. markus1 member avatar

    markus1

    6 years ago

    Same without SSL.

  4. Implicit member avatar

    Implicit Inc. Provider

    6 years ago

    Hi,

    This is not related to SSL or certificate. These extra lines are coming from PHP on your server. There is a configuration value in php.ini files called 'display_errors', which turned on in your server (check this http://php.net/manual/en/errorfunc.configuration.php#ini.display-errors). Basically this setting is useful for debugging purposes and should be turned off in production servers (see https://stackoverflow.com/questions/15949304/turn-off-display-error-php-ini).

    If you turn it off, it will still dump any errors or warnings to the log file, but it will stop adding errors and warnings to output (HTML or SOAP) and display them to the user. Please try setting this value 'Off' in php.ini in your server, restart your web server application and retry connecting Implicit Frontend.

    Best Regards,

    The Implicit Team http://www.Outlook-Integration.com

    • markus1 member avatar

      markus1

      6 years ago

      I have updated the php.ini and reinstalled SuiteCRM. Could you please reset my license counter as now (using a different URL) I cannot connect anymore (number of license exceeded)

  5. Implicit member avatar

    Implicit Inc. Provider

    6 years ago

    Done!

    Best Regards,

    The Implicit Team http://www.Outlook-Integration.com

    • markus1 member avatar

      markus1

      6 years ago

      Perfect. Everything is working now. Thanks for the great and swift support.

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