• When will be available a version compatible with SuiteCRM v8.8.0

  Support February 4th, 2025 @ 11:11 pm
  

  Hi,

  This error is unrelated. Please make sure that:

  1. When you login, specify the path to the root of the CRM not any folder under it.
  2. If you are using PHP8 - apply the NUSOAP patch on the page we sent you .

  If both still fail, send the full PHP error log to support@implicitweb.com

  View Comment
  
  
• When will be available a version compatible with SuiteCRM v8.8.0

  Support February 3rd, 2025 @ 6:20 pm
  

  Please reproduce this error again and then immediately after that send us the PHP error log

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• When will be available a version compatible with SuiteCRM v8.8.0

  Support February 3rd, 2025 @ 5:33 pm
  

  We do support SuiteCRM 8.X. Please apply the patches specified at: https://outlook-integration.com/docs/known-issues-suitecrm/

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• Cannot login on Implicit on SuiteCRM v8.6.0

  Support September 4th, 2024 @ 9:33 pm
  

  Please apply the patches listed on: https://crmcollaboration.com/docs/known-issues-suitecrm/

  View Comment
  
  
• Issue with implicit Frontend license purchasing.

  Support June 12th, 2024 @ 2:39 pm
  

  Hi,

  There is an issue related to changing the user count that we are working with the store to resolve. For now, we have manually added the two additional user licenses so you should be able to activate them now.

  The Implicit Team

  View Comment
  
  
• invalid server url - unknow error soap call

  Support May 20th, 2024 @ 7:13 pm
  

  Hi,

  Please see required patches: https://crmcollaboration.com/docs/known-issues-suitecrm/

  View Comment
  
  
• SuiteCRM Integration with Microsoft Teams

  Support May 9th, 2024 @ 11:22 pm
  

  Please contact support at support@implicitweb.com so they can provide you with the two zip files.

  View Comment
  
  
• SuiteCRM Integration with Microsoft Teams

  Support April 30th, 2024 @ 2:23 pm
  

  Hi,

  It looks like you are trying to load the Teams module zip file to SuiteCRM as an extension module. The Teams zip file should be installed on Microsoft 365

  View Comment
  
  
• SuiteCRM Integration with Microsoft Teams

  Support April 26th, 2024 @ 4:35 pm
  

  Hi,

  There is no need to unzip the file. Please ask your IT admin to follow the instructions at: https://crmcollaboration.com/docs/implicit-for-teams-installation-guide/ and select the zip file as is.

  View Comment
  
  
• Can't login as normal user via Implicit Frontend, only Admin

  Support December 5th, 2023 @ 3:47 pm
  

  Hi,

  If your user account has also a system admin privileges, then he's considered an administrator as well. Please check the permission on the SuiteCRM server. There is nothing on FrontEnd side that would limit logins of non-admin users. You can also check the server log to get more information on the specific error.

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• Target lists not syncing and always 0 in side panel

  Support November 28th, 2023 @ 4:02 pm
  

  Hi,

  Please send the log file "C:\ProgramData\Implicit\Implicit FrontEnd\SyncAddinTrace.txt" to support@implicitweb.com. Please include your license key and indicate what the issue is.

  View Comment
  
  
• Targets aren't available in side panel.

  Support November 22nd, 2023 @ 4:06 pm
  

  No. Targets are not supported on the side-panel

  View Comment
  
  
• Targets aren't available in side panel.

  Support November 22nd, 2023 @ 4:04 pm
  

  If you have special requests, please contact support@implicitweb.com, include your license key and specify the functionality that you want.

  View Comment
  
  
• Drag and Drop in Side Panel Configuration

  Support November 22nd, 2023 @ 4:03 pm
  

  Sorry, No.

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• Where are the accounts saved when I create an account(company) from Implicit?

  Support November 22nd, 2023 @ 4:01 pm
  

  This is not a support case. If you have questions about how the system works, please contact support@implicitweb.com, include your license key and request advanced training.

  View Comment
  
  
• Local contacts,i.e., contacts in outlook not visible

  Support November 21st, 2023 @ 3:08 pm
  

  This is probably an issue with your Outlook. FrontEnd does not and cannot block access to contacts in Outlook.

  View Comment
  
  
• Is there any option to get a drop down list of the accounts, when creating a contact?

  Support November 15th, 2023 @ 2:44 pm
  

  There is a drop-down list of accounts when creating a new contact. You just need to start typing the name of the account and FrontEnd will display possible matches.

  View Comment
  
  

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