If your user account has also a system admin privileges, then he's considered an administrator as well. Please check the permission on the SuiteCRM server. There is nothing on FrontEnd side that would limit logins of non-admin users. You can also check the server log to get more information on the specific error.
Please send the log file "C:\ProgramData\Implicit\Implicit FrontEnd\SyncAddinTrace.txt" to support@implicitweb.com. Please include your license key and indicate what the issue is.
This is not a support case. If you have questions about how the system works, please contact support@implicitweb.com, include your license key and request advanced training.
There is a drop-down list of accounts when creating a new contact. You just need to start typing the name of the account and FrontEnd will display possible matches.
Per definition, when you are in tethered mode, contacts are not synced and contacts information for side panel is brought in real-time from SuiteCRM and not from Outlook.
Please send your license key and FrontEnd log file to support@implicitweb.com
You can find the log file at - C:\ProgramData\Implicit\Implicit FrontEnd\SyncAddinTrace.txt
Account name is not mandatory neither in Outlook, nor in SuiteCRM, but if you define an account in either system it has to match the other. This is why we give users the option to leave it empty in both or define the same name in both. You can't disable this dialog.
Basically, all the fields in Outlook's contacts, calendar and tasks must follow the definition, logic and behavior of these fields in Outlook. So any field that is mandatory in Outlook must be mandatory in the CRM as well. For non-Outlook items such as opportunities, quotes leads etc. we follow their attributes in SuiteCRM.
There are certain fields that are synced to Outlook, and you cannot force them to be mandatory because that would mean that we have to make them mandatory in Oulook and that we cannot do.
