SuiteCRM Enterprise-Class Outlook Integration

by Implicit Inc.

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. In addition, FrontEnd allows you to leverage the rich Outlook functionality to provide tools such as manual and automatic email archiving, collaboration and approval, opportunity tracking and more.

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#2201 - License Release

Closed Bug? created by americantours Verified Purchase 5 years ago

Hello,

I have already uninstalled the Implicit FrontEnd from user "Ken Woodruff" to install the add-on for another user, but I still get the maximum license usage error. Would you please release the license from Ken Woodruff.

Thanks,

Navid Ganjian | IT Associate, Infrastructure Services (P) 310.590.4130 | (Main) 310.641.9953 | www.americantours.com AmericanTours International, LLC | 6053 West Century Boulevard, Los Angeles, CA 90045

  1. Implicit member avatar

    Implicit Inc. Provider

    5 years ago

    Hi,

    Ken Woodruff has indeed been removed but you still have 8 active users out of 8 licenses that you purchased.

  2. americantours member avatar

    americantours Verified Purchase

    5 years ago

    Hi,

    Thank you for your reply. Would you please send me an email at navid_ganjian@americantours.com with the users' or devices' names that Implicit is installed on?

    Thank you,

    Navid Ganjian | IT Associate, Infrastructure Services (P) 310.590.4130 | (Main) 310.641.9953 | www.americantours.com AmericanTours International, LLC | 6053 West Century Boulevard, Los Angeles, CA 90045

  3. americantours member avatar

    americantours Verified Purchase

    5 years ago

    Hello Support,

    Thank you for the list you provided. Please remove kevin_linares from the list. It is interesting that this user still shows up in the current active users because Implicit was removed from this user about 2-3 months ago.

    Regards,

    Navid Ganjian | IT Associate, Infrastructure Services (P) 310.590.4130 | (Main) 310.641.9953 | www.americantours.com AmericanTours International, LLC | 6053 West Century Boulevard, Los Angeles, CA 90045

  4. americantours member avatar

    americantours Verified Purchase

    5 years ago

    Hello Support,

    Based on our communication via email, I made one of the CRM users an admin, but still no option is visible to see the licenses to be able to release them.

    Would you please clarify how to release the licenses from currently installed Implicit FrontEnd?

    Thanks,

    Navid Ganjian | IT Associate, Infrastructure Services (P) 310.590.4130 | (Main) 310.641.9953 | www.americantours.com AmericanTours International, LLC | 6053 West Century Boulevard, Los Angeles, CA 90045

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