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• License Release

  Support October 29th, 2019 @ 10:56 pm
  

  Hello Support,

  Based on our communication via email, I made one of the CRM users an admin, but still no option is visible to see the licenses to be able to release them.

  Would you please clarify how to release the licenses from currently installed Implicit FrontEnd?

  Thanks,

  Navid Ganjian | IT Associate, Infrastructure Services (P) 310.590.4130 | (Main) 310.641.9953 | www.americantours.com AmericanTours International, LLC | 6053 West Century Boulevard, Los Angeles, CA 90045

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• License Release

  Support September 5th, 2019 @ 7:30 pm
  

  Hello Support,

  Thank you for the list you provided. Please remove kevin_linares from the list. It is interesting that this user still shows up in the current active users because Implicit was removed from this user about 2-3 months ago.

  Regards,

  Navid Ganjian | IT Associate, Infrastructure Services (P) 310.590.4130 | (Main) 310.641.9953 | www.americantours.com AmericanTours International, LLC | 6053 West Century Boulevard, Los Angeles, CA 90045

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• License Release

  Support September 3rd, 2019 @ 5:49 pm
  

  Hi,

  Thank you for your reply. Would you please send me an email at navid_ganjian@americantours.com with the users' or devices' names that Implicit is installed on?

  Thank you,

  Navid Ganjian | IT Associate, Infrastructure Services (P) 310.590.4130 | (Main) 310.641.9953 | www.americantours.com AmericanTours International, LLC | 6053 West Century Boulevard, Los Angeles, CA 90045

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• Columns in database search when archiving emails

  Support December 7th, 2018 @ 5:33 pm
  

  Thank you for your response. You can close the ticket.

  Regards, ATI Tech Support

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• Implicit FrontEnd Outlook Add-on Archiving Email Issue

  Support November 30th, 2018 @ 5:21 pm
  

  Hi,

  Thanks for your response. Yes, we were aware of that, but the person who was accessing was always on VPN and not disconnected when the error occurred. But I will double check the situation, and I will let you know.

  Thanks, ATI Tech Support

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