by Implicit Inc.

Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. In addition, FrontEnd allows you to leverage the rich Outlook functionality to provide tools such as manual and automatic email archiving, collaboration and approval, opportunity tracking and more.

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#1973 - Could you pleas reset the number of license

Closed Installation created by markus1 5 years ago

I Need to reinstallt the software (Change of SuiteCRM Server), - now during the MS Outlook Installation it states that I have exceeded the nunber of licenses

  1. Implicit member avatar

    Implicit Inc. Provider

    5 years ago

    Hi,

    Your license count has been reset. You can go ahead and activate the license on the new SuiteCRM server.

  2. markus1 member avatar

    markus1

    5 years ago

    Now it say, that the License key is not found when configuring the application in Outlook:

    Error configuring application: License Key not found

  3. Implicit member avatar

    Implicit Inc. Provider

    5 years ago

    Hi,

    Looks like your license has already been activated on May 25th

  4. markus1 member avatar

    markus1

    5 years ago

    Hi,

    but it is not working. I am Talking About order #6111 - I cannot use the License Number. Wenn Startup up Outlook and entering the corresponding License Number I do get the following Dialog box.

    Implicit.PNG

  5. Implicit member avatar

    Implicit Inc. Provider

    5 years ago

    Hi,

    This is correct. You have purchased one license and it has already been activated on May 25th after you asked us last week to reset the number of licenses. You are tying to activate it again and it is telling you that you have exceeded the number of licenses that you have. We have reset it again today. Please uninstall FrontEnd completely and then reinstall so it consumes one license.

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