Website Developer, business analyst
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Support August 12th, 2020 @ 5:17 am
The redirect URL in SuiteCRM -> Admin -> Xero Configuration Settings should be the same as that entered in Xero, that is ENTER YOUR FULL SITE URL/index.php?entryPoint=XeroCallBack
Don't forget to do the QRR and scroll down to see if there are any commits to your database. The installation requires them to be done for the Invoicing module to work correctly
Thanks for your time and patience
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Support August 12th, 2020 @ 5:14 am
My apologies, I didn't see the extra images at the bottom of your screen, only the error message from Xero....
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Support August 12th, 2020 @ 5:12 am
Also, after doing the Admin -> Repair -> QRR please scroll down the screen and commit any changes to your database that are listed there, also in the installation instructions.
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Support August 12th, 2020 @ 5:11 am
Please read the installation documentation, specifically this page https://store.suitecrm.com/docs/suite-to-xero/installation-guide Step 1, the redirect URL should be....
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Support August 11th, 2020 @ 6:49 pm
Please read the documentation at the link below and follow the steps outlined there INCLUDING the Admin -> Repair -> QRR:
https://store.suitecrm.com/docs/suite-to-xero/suitecrm-configuration
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Support August 11th, 2020 @ 6:46 pm
Hey RiannBez, the image that you have posted is a bit confusing and is not under my control but is created by the owner of the store site. It is NOT a trial, it means you can try the plugin for 30 days. If you are not happy with it you can apply for a refund. What is the difference between a trial and try for 30 days? Not sure :=] you'll have to ask the store owner.
I don't have the power to give you a refund, that is also a function of the site. I believe if you login to your account and to your purchase area you can apply for your refund there.
If you have any further problems with that process, please get back to me and I'll contact the store owner
Thank you for your time and patience
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Support August 8th, 2020 @ 12:26 am
Hey RiannBez, as you can see on the listing there is NO trial period for this plugin - it is a simple field and, that being the case we did not think it required a trial period. If you are not happy with the functionality you can apply for a refund of your purchase price within 30 days of your purchase date
Apologies for any confusion our listing caused you, thank you for your time and patience
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Support June 29th, 2020 @ 1:03 am
Sure Rod, read the installation guide here https://store.suitecrm.com/support/suite-to-xero/2892#reply_10418 - create your Xero application and save the values from that process that are required
Uninstall your existing module from the Admin -> Module Loader interface. Select to keep the tables that are currently there. Delete the module from within Module Loader once it has uninstalled. Upload the new module and install. DON'T FORGET TO DO an Admin -> Repair -> Quick Rebuild and Repair. Once that process has completed, SCROLL to the bottom of the screen and check to see if there is any SQL that has to be implemented.
Follow the remaining steps in the Installation guide referenced above.
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Support June 27th, 2020 @ 4:29 am
Hey Rod, can you hold off the upgrade for a week or so? I'm currently testing a major upgrade which includes the ability to synch to/from Xero and the ability to pull ALL records from Xero and push ALL (or selected) records to Xero
Once I've completed the testing I'll make it available online with an explanation on how to upgrade
Cheers
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Support May 19th, 2020 @ 10:26 pm
Hey, has the installation completed successfully AND are you able to use the field? As mentioned in my first response, NO ONE has had any problems with the installation and use of the module. PLEASE ensure you have the correct file/directory rights for SuiteCRM and send me screen shots of any errors returned AND of the SQL screen you are seeing in the Admin -> QRR routine and I'll try and resolve any problems you may have
Thank you for your time and patience
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Support April 16th, 2020 @ 8:43 am
Hey CCR, the module has been updated to OAuth v2 and is available for download/installation now. If you have any problems or questions with the installation, please don't hesitate to get in touch with me
Thanks for your time and patience
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Support April 16th, 2020 @ 8:41 am
Hey Red, the module has been updated to OAuth v2 and is now available for download/installation. If you have any problems with the installation, please don't hesitate to get back to me.
Thanks for your time and patience
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Support April 3rd, 2020 @ 11:31 pm
Hi, that's unfortunate - there have no errors from any other purchaser.
To assist you with your problem I'll require some information, version of SuiteCRM, PHP version any errors in your SuiteCRM error logs/PHP error logs, are you installing locally or web based, screen shot of the error returned on installation, do you any problems with installing other modules into your instance, do you have the correct file/directory rights applied to your SuiteCRM instance, can you have a look in your config.php file and ensure that the upload_dir variable is correctly set
Please get back to me with the outcomes of the above actions
Thanks for your time and patience
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Support March 30th, 2020 @ 12:11 am
Hopefully within the week, with all the problems Covid is causing notwithstanding...
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Support March 21st, 2020 @ 1:26 am
Hey Red, we are currently working on recoding the add on to support OAuth 2 and will notify/update the add on when that has been completed
Thank you for your time and patience
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Support March 10th, 2020 @ 8:51 am
The module has been marked as inactive until recoding for OAuth 2.0 has been completed
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Support March 10th, 2020 @ 8:48 am
OK, that's brilliant (sort of :=}) I couldn't for the life of me find anything on the Xero site that specified what was happening with NEW Private applications. Looks like I'll need to update the code. Once again, thanks for the feedback...
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Support March 9th, 2020 @ 11:39 pm
I have a number of customers who are using the plugin as is and have yet to get any queries back from them RE the implementation of OAuth 2.0 and their current installations NOT working. Because of this I have been assuming that the plugin is in fact still working. Have you tried installing it without success? If yes, I will set up a test bed and update the code as soon as I can.
Thanks for your feedback
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Support November 23rd, 2019 @ 1:27 am
Apologies, wrong link, it should be here:
https://suitecrm.com/suitecrm/forum/suitecrm-7-0-discussion/15731-add-custom-field-to-global-search
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Support November 23rd, 2019 @ 12:47 am
To enable the omni search functionality for the plugin you can follow the instructions in the following posting HOWEVER, it will only search the DEFAULT value as listed above. We will continue to see if there is a way to enable the full search over ALL values entered in the field
https://store.suitecrm.com/support/multi-entry-text-field/2387
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