by Business Fundamentals

SuiteCRM BI-Directional link to Xero Automated BI-DIRECTIONAL synch between SuiteCRM and Xero, synch most recent record. Accounts, Contacts, Invoice and Products, connect and forget. Synch based on your criteria. This module also gives you the ability to manually update Accounts/Contacts/Invoice records to/from Xero

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#5724 - License

Open Installation created by jandutoit Verified Purchase 2 weeks ago

The Suite to Xero License add-on does not want to validate. Order #23600

  1. MartyP member avatar

    Business Fundamentals Provider Affiliate

    2 weeks ago

    Hey Jan? we currently have a couple of trial users, they have all validated their trial installations and are working with the plugin.

    I received an email from the SuiteCRM Store admin informing me that they have asked you to ensure you have no firewall restrictions for https://store.suitecrm.com and also that you have php_curl installed and working on your system. Could you confirm to me that that is the case please?

    There are a number of things we can try: - Read the document here and turn on the Xero.log file. - Once you've checked CURL is installed/enabled and your firewall is letting the Suite store in/out, could you turn on your system log and attempt to validate the license? If you get a can't validate license message, could you check your system log file for any occurrence of suitecrm and/or xero upload a copy of that file here please? - look in the root of your SuiteCRM installation and find the xero.log file, send a copy of that file to me - Could you also send me your system details please? Server type/configuration, PHP version, Suite version etc. more information you can give me the better.

    Thank you for your time and patience

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