The solution for your Magento store. The new SuiteCRM Magento bridge lets you integrate and access all the major features of Magento allowing your accounting and sales teams to have a complete view of your customers and orders within Magento right from SuiteCRM.
Introduction
Benefits of Integration
- No more duplicate entries of products, customers and orders.
- Includes all the product type of Magento
- Manage category and attribute master of Magento in CRM
- Improves functional efficiencies through SuiteCRM/Magento
- Processes customer orders and its status within SuiteCRM due to integration with Magento
- Magento Abandon Cart Quotation creation in CRM
- Direct orders of Magento
Brainvire Solution
- SuiteCRM-Magento Integration is two-way process. We can integrate data from SuiteCRM to Magento and vice versa.
- Our Integration covers 4 modules. We can further customize the Integration service to add up more Modules.
- Customer
- Product
- Order
- Leads
Our Integration includes:
- We have developed Custom Magento-2 Plugin, which needs to be installed in your Magento copy to use in integration process. We have used all default modules of Magento.
- Once customer is created in Magento then that Customer will sync up into CRM on real time basis. We are providing bidirectional Customer and Address sync.
- We have given functionality to sync all the products of Magento into CRM.
- All the Magento product type we have included in this plugin so that sales rep can create the quotation directly from the CRM.
- We have given functionality to send a quotation mail to the customer with the product details directly from the CRM
- Customer can place the order by clicking into quotation mail “Proceed to Checkout” Button.
- If that customer is new and not in Magento then it will first register it and then redirect into that cart page on order time.
- If that customer is existing in Magento then on order time it will automatically login first and then redirect into cart page of Magento on order time.
- Once customer successfully place the order into Magento then that order is sync up into CRM on real time basis.
- That order module is custom module in CRM.
- We have also managed the order status in CRM.
- We have also integrated Magento Reward Points , Credit Memo and Store Credit with CRM
- We have also integrated RMA from Magento to CRM to manage the return of products from our customers
- Also SuiteCRM provides more features to integrate extra modules with Magento Store, if required by client.
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