Discover everything about your customers and account starting from their first interaction with you to the average revenue generated by each of them. The plugin will empower you with the ability to improve each interaction with your customers and nurture long-term professional relationships with them.
Introduction
Customer 360 degree plugin Overview:
The Customer 360 view plugin by BrainVire Info-tech provides an effective solution for bringing all the information of your customer in one page. We have added journey details at account and contact screen.We can showcase journey data at account and contact module as per business requirements and modules used by the organization. The Customer 360° Plugin for SuiteCRM provides a comprehensive view of customer data by aggregating information from various modules within SuiteCRM. It enables users to gain insights into customer interactions, preferences, and history to enhance customer relationship management and decision-making processes.
The Customer 360° Plugin offers the following key features:
- Activity Tracking: Monitors customer activities, engagements, and communications within SuiteCRM.
- Relationship Mapping: Visualizes customer relationships and interactions within SuiteCRM.
- Customizable Layout: Allows users to customize the layout and fields displayed based on specific business requirements.
Here we have customized the contact and account detail page to showcase all the information with additional tabs.
Getting started.
We are happy to give you the brief demo of this plugin and also we can customize your requirements according to your need.