by Brainvire Infotech Pvt. Ltd

Twilio WhatsApp Extension - The more ways you can connect with your customers, the more sales and support wins you can achieve. The Brainvire WhatsApp Extension enables you to conveniently communicate with clients via WhatsApp messages in SuiteCRM.

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WhatsApp Business Account Configuration

To convert your beta to business account you need to follow below page instructions.

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  1. ciro member avatar

    ciro Verified Purchase

    5 months ago

    I have a template with $contact_first_name and $contact_last_name variables in SuiteCRM. Can you describe in an example how to define the template in Twilio to use these variables and how to populate the "Content Variables" field in the email template configuration on SuiteCRM?

    In the provided screenshots the Content Variables is defined as "Demo 1, Demo 2, Demo 3, Demo 4", but the body of the message is not shown and in Twilio Content Template Builder there are 4 placeholders {{4}}{{3}}{{2}}{{1}}

    • BrainvireInfotech member avatar

      Brainvire Infotech Pvt. Ltd Provider Affiliate

      5 months ago

      Hello

      Yes you are right, we had mentioned only addition of static data to Content Variables. Please take our latest package from store to pass dynamic content variables like $contact_first_name

      Please refer to the screenshot attached in the documentation to get an idea of how to add dynamic variables in Email Template.

      Thank You, Brainvire Team.

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