by Brainvire Infotech Pvt. Ltd

Twilio WhatsApp Extension - The more ways you can connect with your customers, the more sales and support wins you can achieve. The Brainvire WhatsApp Extension enables you to conveniently communicate with clients via WhatsApp messages in SuiteCRM.

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Inbound Webhook Settings

Login into your Twilio account and click on below URL.

https://console.twilio.com/us1/develop/sms/try-it-out/whatsapp-learn)

Below image showing with Sandbox. You need to do this in production mobile number.

TwilioWhatsAppExtension.png

Navigate to Sandbox, Connect to WhatsApp Sandbox for receiving inbound messages. A). Scan the QR Code OR B). Join with the given code.

Join Whatsapp.png

Join Whatsapp 2.jpg

Join Whatsapp 12.PNG

Now, send one WhatsApp template to the configured mobile number for sending outbound messages.

Join Whatsapp 1.PNG

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Rating
  • "Great app — we really needed a way to communicate with our customers via Whats App in the CRM and then be able to filter by those communications. Th..." - kevinc

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