by Brainvire Infotech Pvt. Ltd

Twilio WhatsApp Extension - The more ways you can connect with your customers, the more sales and support wins you can achieve. The Brainvire WhatsApp Extension enables you to conveniently communicate with clients via WhatsApp messages in SuiteCRM.

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Inbound Webhook Settings

Login into your Twilio account and click on the below URL.

https://console.twilio.com/us1/develop/sms/try-it-out/whatsapp-learn

Below image shows the Sandbox setup. You need to do this with your production mobile number.

Twilio WhatsApp Sandbox

Navigate to Sandbox, Connect to WhatsApp Sandbox for receiving inbound messages.

A) Scan the QR Code OR B) Join with the given code

Join WhatsApp

Join WhatsApp - 2

Join WhatsApp - 12

Now, send one WhatsApp template to the configured mobile number for sending outbound messages.

Send WhatsApp Template

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Rating
  • "Great app — we really needed a way to communicate with our customers via Whats App in the CRM and then be able to filter by those communications. Th..." - kevinc

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