by Brainvire Infotech Pvt. Ltd

The more ways you can connect with your customers, the more sales and support wins you can achieve. The Brainvire WhatsApp Extension enables you to conveniently communicate with clients via WhatsApp messages in SuiteCRM.

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Admin Guide

WhatsApp API Configuration in CRM

You need to follow below URL to get the setting information from the twillio.



Please note that Currently twilio whatsapp is in beta version. if you want to used whatsapp fully then we have to get approval from whatsapp support team.

You got the whatsapp number from the twilio sandbox for the testing. whatsapp-number.png

To do the testing from sandbox, you can check the below video:

Get your twilio number activated for using the whatsapp. Follow the below video:

For support or any questions: Email us at

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  • "Support from the team is good. They are ready to help at any time." - Narendra

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