by Brainvire Infotech Pvt. Ltd

Twilio WhatsApp Extension - The more ways you can connect with your customers, the more sales and support wins you can achieve. The Brainvire WhatsApp Extension enables you to conveniently communicate with clients via WhatsApp messages in SuiteCRM.

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Release Notes

[Version 1.0] January 2025

  • Send WhatsApp messages directly from Accounts, Contacts, and Leads from List & Detail View
  • View WhatsApp chat history, including images and files.
  • Save all sent and received WhatsApp messages in Calls Module.
  • Create and use predefined WhatsApp templates across multiple modules.
  • Track message status with Twilio WhatsApp Status and Twilio WhatsApp Error in Calls Module.
  • Automatically capture address, latitude, and longitude from incoming WhatsApp messages.
  • Send Bulk WhatsApp Message from Accounts, Contacts, Leads through List view.
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Rating
  • "Great app — we really needed a way to communicate with our customers via Whats App in the CRM and then be able to filter by those communications. Th..." - kevinc

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