Ensure A+ Service with Rules to Escalate Customer Records and Cases to Appropriate Users

Posted by on April 20, 2020
The Escalation Management add-on for SuiteCRM automatically escalates records to other members in the operational hierarchy when the record meets certain rules. Users can enter new rules that contain all types of defined criteria, from team organization, business hours, annual holidays, etc. This add-on helps prevent your customer issues from getting lost or going unanswered.
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Capture SuiteCRM User Activity by Module, Function, and Time

Posted by on April 14, 2020
How do you know if your CRM platform is being used productively by your team? With the User Analytics CRM add-on, gain valuable insights to understand exactly how SuiteCRM is being used on a daily basis. Get analytics like CRM usage by module with the number of records created, updated, or deleted, plus time spent on each function.
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Connect with Your Customers Using WhatsApp for SuiteCRM

Posted by on April 13, 2020
The more ways you can connect with your customers, the more sales and support wins you can achieve. The Brainvire WhatsApp Extension enables you to conveniently communicate with clients via WhatsApp messages in SuiteCRM.
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Stop Unverified Emails Before They Enter Your SuiteCRM Database

Posted by on April 7, 2020
Stop wasting time with unverified emails. The BV Email Verify add-on immediately verifies your customer email addresses, helping to weed out incorrect emails and cleanse email data before it enters your SuiteCRM database.
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Easily Sync Leads Between RD Station Digital Marketing and SuiteCRM Systems

Posted by on March 14, 2020
Make lead management a breeze when you combine the power of the popular digital marketing tool, RD Station with your trusted SuiteCRM platform. This integration helps your team send leads from one system to the other, using syncing technology and webhooks.
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