Ensure A+ Service with Rules to Escalate Customer Records and Cases to Appropriate Users
The Escalation Management add-on for SuiteCRM automatically escalates records to other members in the operational hierarchy when the record meets certain rules. Users can enter new rules that contain all types of defined criteria, from team organization, business hours, annual holidays, etc. This add-on helps prevent your customer issues from getting lost or going unanswered.
Capture SuiteCRM User Activity by Module, Function, and Time
How do you know if your CRM platform is being used productively by your team? With the User Analytics CRM add-on, gain valuable insights to understand exactly how SuiteCRM is being used on a daily basis. Get analytics like CRM usage by module with the number of records created, updated, or deleted, plus time spent on each function.
Connect with Your Customers Using WhatsApp for SuiteCRM
The more ways you can connect with your customers, the more sales and support wins you can achieve. The Brainvire WhatsApp Extension enables you to conveniently communicate with clients via WhatsApp messages in SuiteCRM.
Stop Unverified Emails Before They Enter Your SuiteCRM Database
Stop wasting time with unverified emails. The BV Email Verify add-on immediately verifies your customer email addresses, helping to weed out incorrect emails and cleanse email data before it enters your SuiteCRM database.
Easily Sync Leads Between RD Station Digital Marketing and SuiteCRM Systems
Make lead management a breeze when you combine the power of the popular digital marketing tool, RD Station with your trusted SuiteCRM platform. This integration helps your team send leads from one system to the other, using syncing technology and webhooks.
Random Spotlight
-
Twilio SMS Extension
Twilio SMS extension allows you to send SMS (leads, contacts, employees, prospects, users accounts) and receive ( from Twilio) with details such as message, date and time of SMS, status, etc.
-
Password Datatype
The Password Datatype add-on works as a display password field type that shows generic dots instead of actual password characters, enabling SuiteCRM users to secure and prevent visibility to their login credentials or other sensitive information. This solution can be easily added to any regular or c...
-
Outlook MailSputnik
MailSputnik is a useful interface between Microsoft Outlook and SuiteCRM. Find more information about the email sender right in your Outlook and in one simple click, add them as a new contact to your CRM.
- Show more addons