Engage Customers with Two-Way SMS Communication from Anywhere in SuiteCRM
With the SuiteCRM SMS Integration, your team can engage buyers and increase sales revenue with individualized conversations via one-click SMS sending from anywhere in the CRM. Utilize convenient features like: two-way single or bulk messaging, SMS templates, message scheduling, and more.
Quickly Reference a Custom 360-Degree Overview of SuiteCRM Account Activities
Give users a summary of important entries connected to their accounts with the Account 360-degree View add-on for SuiteCRM. Track the number of completed and planned activities, status of projects, sales opportunities and more per account.
Handle Open Action Items with Prioritized Updates On Your SuiteCRM Home Page
The MTS Assistant add-on helps your sales and support teams prioritize their next steps by delivering important updates to their SuiteCRM home page throughout the day. See open actions that need immediate attention or nurturing, so you can avoid missing deadlines and follow ups.
Ensure A+ Service with Rules to Escalate Customer Records and Cases to Appropriate Users
The Escalation Management add-on for SuiteCRM automatically escalates records to other members in the operational hierarchy when the record meets certain rules. Users can enter new rules that contain all types of defined criteria, from team organization, business hours, annual holidays, etc. This add-on helps prevent your customer issues from getting lost or going unanswered.
Capture SuiteCRM User Activity by Module, Function, and Time
How do you know if your CRM platform is being used productively by your team? With the User Analytics CRM add-on, gain valuable insights to understand exactly how SuiteCRM is being used on a daily basis. Get analytics like CRM usage by module with the number of records created, updated, or deleted, plus time spent on each function.
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Web Push Notifications for SuiteCRM
The Web Push Notifications add-on keeps your teams in the loop with helpful notifications when logged in to SuiteCRM, even while using another application in the same browser. Get quick updates when new records are created, assigned and changed.
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Dashboard Copy Manager
Administrators can copy dashboards from any user to any number of users, security groups, or roles. Save time logging in as individual users to set up their dashboards.
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Sync with QuickBooks
Reduce time and effort by automatically syncing your accounting data between QuickBooks Online and SuiteCRM. Keeps your data accurate by not having to manually enter and maintain data on your CRM records and vice versa. Syncs your Accounts, Contacts, Invoices, and Products/Items.
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