Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. In addition, FrontEnd allows you to leverage the rich Outlook functionality to provide tools such as manual and automatic email archiving, collaboration and approval, opportunity tracking and more.
#551 - Error configuring application: Invalid server URL
SuiteCRM Version: 7.8.2 Windows 7 Outlook 2013
I am unable to connect to my CRM server with this plugin. The CRM is accessible from the internet as well as inside my LAN.
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7 years ago
Please make sure to specify HTTPS if required. If that still doesn't help, send us the trace file. It should be located at: C:\Users\\AppData\Roaming\Implicit\Implicit FrontEnd\SyncAddinTrace.txt
7 years ago
HTTPS is not the problem.
----Start Trace---- 08/23/2017 16:13:49.904 :- SyncTaskPaneEx.LoadFile End 08/23/2017 16:13:49.904 :- Excel.Application_WorkbookActivate End 08/23/2017 16:13:51.014 :- Excel.Application_WorkbookDeactivate Start 08/23/2017 16:13:51.014 :- Excel.Application_WorkbookDeactivate End 08/23/2017 16:13:51.034 :- Excel.Application_WorkbookActivate Start 08/23/2017 16:13:51.034 :- Excel.Application_WorkbookActivate. Loading document: C:\Users\X\Downloads\Contacts (3).csv 08/23/2017 16:13:51.034 :- SyncTaskPaneEx.LoadFileByPath Start. Loading file: C:\Users\X\Downloads\Contacts (3).csv 08/23/2017 16:13:51.058 :- Exception in GetFileInfoByLocalPath: 'System.Data.SqlServerCe.SqlCeException (0x80004005): The database file cannot be found. Check the path to the database. [ Data Source = C:\Users\X\AppData\Roaming\Implicit\Implicit FrontEnd\SyncDatabase.sdf ] at System.Data.SqlServerCe.SqlCeConnection.ProcessResults(Int32 hr) at System.Data.SqlServerCe.SqlCeConnection.Open(Boolean silent) at System.Data.SqlServerCe.SqlCeConnection.Open() at SyncCoreFunctions.CoreFunctions.JNri3IvAGn3sSqy7LgH(Object ) at SyncCoreFunctions.CoreFunctions.GetFileInfoByLocalPath(String localPath)' 08/23/2017 16:13:51.058 :- SyncTaskPaneEx.LoadFile End 08/23/2017 16:13:51.058 :- Excel.Application_WorkbookActivate End ---End Trace---
I looked for the file SyncDatabase.sdf and it is not at the path.
I am also trying to get the server based version or your software to work and it is also unable to connect to my CRM. (see my other ticket)
7 years ago
Please close the ticket. I solved my problem. It has to do with the way my web sever is setup. I can't use the base URL as it is redirecting to a sub directory. The redirect works for a browser but the Implicit software need to have the resulting URL not the base URL. Incorrect: https://crm.site.com/ Correct: https://crm.site.com/SuiteCRM/