Implicit FrontEnd provides deep integration with Microsoft Outlook. In addition to full two-way synchronization of Outlook data such as contacts and calendars, it allows you to sync CRM data including accounts, opportunities, quotes etc. so that you can do all your CRM work without leaving Outlook. In addition, FrontEnd allows you to leverage the rich Outlook functionality to provide tools such as manual and automatic email archiving, collaboration and approval, opportunity tracking and more.
#5147 - call via side panel
Dear Implicit Team, we use the telephone number (mobile and office) of a contakt from SuiteCRM in the contact side panel. We suppose that you use CALLTO action because in our env MS Teams try to start the call. This is not working in our env because we work with Cisco Jabber for telephone calls. How can we change it from CALLTO to TEL?
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